Pro Automotive 3 West Belt Boulevard, Richmond, VA 23225

"This place is a joke!!! 3 days to exchange a faulty fan clutch! I brought in to be fix and they said it was fix i said ok paid look at my car its not fix. You work on my car the whole day for me to pay and my car still doesnt work! Ok bringback next day i brought a new part and they didnt even touch telling me i need this and that but my engine light will be on! What??? So the next day i came early everyday 8am nobody touch my car! 12pm 2pm i seen people getting quick service if they act the fool. So they brought the other side of me! They work on it it wasnt faulty wiring because they never test the wires or the fan clutch. The new fan clutch work like I told them it would. The kicker is not I apologize but the manager ask if I would pay him again!!!!! WHAT??? Run from this shop!!!!!!!!!!! Never in my life and I'm 47!!!!!"

"Tyson and Darrian are genuine and willing to help. I haven’t gotten mechanical issues fixed here but I was acquainted with them when I had an accident on the same street where the shop is. Tyson offered a tire to me and Darrian helped me with what he could as far as putting the car back together. They turned my day around. Good samaritans!"

"This place is horrible, went there this morning for a state inspection. Shop is supposed to open by 9, guy who does inspections didnt show up until 10:40, and shop closes at 1, needless to say i wasted 5 hours of my day and still no inspection. If you value your time this is not the place to go to."

"I only gave one star because i had no choice. This place is horrible!!! First off they sold my mother a lemon.. Then on top of it, they were willing to fix it lmao. They know nothing about cars. They charged my mother 479 to fix the problem. They had the car for 3 days. She gets it back with oil leaking from everywhere engine light on air bag light on. None of which was on or wrong with it when we dropped it off to them. Then the next morning we go to drive it & it's still doing the same thing they "supposedly fixed"!!!! Now they won't fix it or give her a receipt for the "parts" they supposedly bought & put on... This place is the worst. I truly would never recommend anyone to buy a car from them. Not even my worst enemy!!! They are a total scam artist all of them!!!!! People watch out they will get you for your money seriously. At least fix it the right way. But nope they just want the money is all. Freaking loser's!!!!!!"

"I recently went here for two different quotes one to replace my spark plugs and another for and hid install. $135 for the spark plug swap and $135-$180 for the hid kit install. This is probably the most scam artist shop I've been too. I wouldn't recommend anyone coming here. I got my spark plugs swapped for $70 by a shop on Midlothian Turnpike (united auto repair) and the hid install I did myself in 30 mins after he quoted me a 1 1/2 - 2 hr job. I wouldn't come here if it was the last shop on Earth. I'LL FIX IT MYSELF"