Boulevard Auto Repair 11103 Trade Road, Richmond, VA 23236

"Great guys and very honest. Got an oil change and state inspection,Will absolutely be back."

"Love this place. Affordable and honest. 2 things you won't always find at an auto shop."

"I have used this shop for nearly 20 years with 5 star experiences, but my last repair did not go well -- 2 stars at best. A problem undiagnosed for months had the potential to damage my car's engine. This was disappointing after so many years of superior service. I can still recommend Blvd Auto Repair for routine maintenance, state inspections, or repairs which can be computer diagnosed, but I'm unsure about the team's manual diagnostic skills. Over a year after spending around $1,000 for an AC compressor replacement, I've made about 10 visits to the shop and am out about $700 in additional parts/labor (two blend door motor replacements, climate control unit replacement, relay replacement), none of which solved intermittent problems with the AC randomly turning off and blowing hot air or the heater either blowing air so hot it burned my ankles or not working at all. No offer of even a partial refund for labor or parts was made. My report of a sizeable puddle of fluid under the car after the AC compressor replacement was brushed off as condensation. A SINGLE trip to another mechanic resulted in a successful repair. (To be fair, the overheating engine was a helpful clue). Still, for over 8 months Boulevard Auto Repair failed to notice a significant leak in my engine cooling system caused by a coolant supply pipe which was rusted through. I'm disappointed that the reported large puddle under the car wasn't investigated more thoroughly last fall. Had that happened, the engine coolant issue may have been found sooner and the cost of replacement AC parts/labor may have been avoided. Apparently excess heat in the engine compartment -- not AC system issues -- was behind the AC compressor overheating and shutting down. Looking for the cause only in the AC system resulted in costly repairs that were likely unnecessary. Missing the issue with the coolant leak put my engine at risk for damage. Bottom line? My confidence in the shop is not what it used to be."

"I have had our cars at Boulevard several times over the years and they have always been honest with me and the work they have done has been excellent. Many times, they've talked me out of certain work being done as a waste of money or they have recommended less expensive solutions. I think they can do practically any automotive work there is (except alignments). Great business and great guys to work with."

"Henry and Kyle are two of the best, most trustworthy and honest mechanics I know. They damn sure know their trade. I've been bringing an array of vehicles for 20 years and my dad always did when I was growing up and still does takes his vehicles there. Honest prices, fast and very reliable service. Would go out of my way to take a vehicle here if you are looking for a lifelong mechanic."