DTLR

"DTLR as a whole is terrible. I ordered some pants online that were to be shipped to the store. Online they were supposedly on clearance and I paid $30 for these pants. When they arrived, they had a price tag on them with a clearance sticker that said $19.99. I can't tell u how angry I was. Not only that, but they didn't even fit properly. Whats worse, is that they dont pay for return shipping, you have to. So, by the time I would have gone through all the trouble and paid for shipping, I would have been paying more than the pants were even worth. That was probably their goal. When I went to pick up the pants at this location, it was full of high schoolers "working ". Everyone was standing together laughing and playing, doing the same job that didn't look like it should have taken everyone to do it. The girl behind the desk looked a little bit older and she was on her phone the whole time. She wasn't polite when she was helping me and the boy that brought me my pants from the back wasn't either. I will not be giving my money to DTLR online or in store again. I suggest noone else does either."

"This location is the worst the worker's walking around in there are mainly young people they need to be trained on customer services skills. Because they don't have none very rude and lack of communication skills. Don't know who the manager is but they need to find worker's that's willing to do there job. If i could give no stars i would"

"**Beware** Beware of making online purchases and paying with PayPal from this location. There are some scammers working here. I returned a pair of shoes that were purchased online using PayPal. They then used my PayPal info/card associated with my PayPal acct. to make curbside purchases at a Best Buy in Va Beach. It was traced back to a worker here. Luckily the purchase was canceled before it was scheduled to be picked up.. they were trying to buy 2 pair of AirPod Pro’s."

"My service was great, prompt and courteous. . I was in and then out within minutes despite the crowd. I really appreciated this. I mostly shop online."

"I went to DTLR to buy my children shoes. They had a good selection if you are looking for the most popular brands. Unfortunately, they did not have any of the sizes I needed."