Panera Bread,

1009 University Blvd, Suffolk, VA 23435, United States

"Ordered 2 salads. 1 salad had ice frozen to the lettuce, and avocado was turning brown, 2nd salad was ordered without the pickled onion but found a few throughout the salad along with a ton of romaine ends. I usually have very good salads but was rather disappointed this time."

"They did not try to take me out with the killer lemonade, so I appreciate that. Generally a well run Panera. Also, very generous with the cheese on their grilled cheese sandwich at the location."

"When I walked in, there was no one at the counter to take my order. When I got my food, my sandwich was cold when it supposed to have been warm or hot so I had to warm my own sandwich. There was not enough dressing on my salad, and when I went to the counter, asked for salad dressing, she gave me one that was leaking, you’re really not paying attention to their orders and customer service is not what it used to be."

"Service was great , however their turkey chili was disgusting so bland and etc. Never ever in my life will buy it AGAIN. The turkey bravo of course was good!"

"My sister ordered the autumn squash soup and half sandwich. I order broccoli cheddar soup and a melt. I carried the food to the table when my name was yelled to discover her soup was only mildly warm. My soup had visible heat coming of it. She took her soup back up and asked if they could warm it up or something. They told her to go heat it up in microwave herself. That they can’t take it back even though it’s cold. Also you never have any pastries. If I wanted to heat up my own soup I would have ate at home. Work on your customer service!!"