Chick-fil-A,

12001 Rockville Pike, Rockville, MD 20852, United States

"Chick-fil-a Rockville, I have had it with you. You have lost a customer. In 1 month, you have managed to mess up my order 3x. I've been getting other people's orders inside mine, things missing, food coming cold (I don't live that far), and food looking like it's the end of someone else's food. It is very important to get orders correct due to allergies and food restrictions. Please learn from your mistakes. Sincerely, A very unhappy ex customer Also, Jason, I bet you were just as hangry as me."

"Great chicken and salads, the avocado lime ranch dressing is really good. The spicy chicken sandwich might be better than the Popeyes one and it doesn’t even have sauce. The Mac and cheese is also surprisingly good. The service was super nice and fast. Good outdoor seating! 4/5 for atmosphere because it gets busy inside."

"We ordered pickup & repeatedly checked in to see if our order was ready. I finally told them I was running too late to wait and would cancel my order and they grabbed my complete order off the back counter and handed it to me. The yogurt and fruit parfait we received had 3 blueberries and no other fruit."

"Thank you to the young man named “Noe” who helped me today decide what I wanted for lunch. It was delicious. Not too spicy, but spicy - just as Noe described. You did a really great job and I’m so happy there are energetic and polite people in the workforce today… they all seem to work at a Chick-Fli-A. This location is super modern and clean. Well run and the team here is working to get you served quickly and accurately. Parking here is best accomplished with the larger lots a few hundred feet away. This location appears to have a large carryout and online ordering clientele. I suggest having a break and sit down to enjoy the food and the happy vibe here."

"I really didn’t want to have to leave this review but it has happened to me 3 too many times at this location only. I have 3 separate times were I found hair in my food . I have 3 photos taken for proof. The last time I ordered was about 2 weeks ago. I was ordering food with my class, I’m eating my sandwich and a feel a piece of hair slide out of my mouth after taking a bite. The hair was still inside the sandwich after I bit it. I ended up throwing everything I had ordered away because of disgust. I ended up getting a call from a manager at Chick-fil-A and she offered me a free sandwich that I just don’t want. I would have loved to got offered my money back but I guess that wasn’t an option. And I’m so upset as this is the closest one in my area. This Chick-fil-A has just declined in service and health I guess."