Waldorf Toyota Collision Center 2600 Crain Highway, Waldorf, MD 20601

"This place is the absolute worst. DO NOT TAKE YOUR CAR HERE! I have been waiting to get my car back for almost a month and all they are suppose to be doing is putting tires and rim . No one ever calls you back and you literally have to get upper management to get a response back. If I could give them negative stars I would!"

"Honestly, I’m had a few problems with Toyota Waldorf in general. I didn’t notice this until I came home the same day of picking up and I said F it I’m not going to say anything BUT it’s really bothering me. Overall, I’m so glad the bumper is secure but now I have a dent on the right side of my car and scuff marks on the left side and what is this light on for?! I know for a fact neither was there at first because I have pictures but I feel like I’m complaining. It’s been a weekend since the ordeal and I don’t know what to say or do smh."

"Lisa at Waldorf Collision center Is awesome. She kept me informed of my vehicle and she returns phones calls. I had something on front grill of my vehicle. I called her and explain to her what it was. She ask me to bring it in and she took a look and had her tech to take care of the issue. She so compassionate and very understanding. Thank you Lisa for help."

"The collision center does great work and provides decent service. But I would not have my Toyota serviced at Waldorf Toyota. They are crooks and outright dishonest! I took my car in for a diagnostic and they told me that I needed a new hybrid transmission, nearly $8K in work. I asked the service rep if they were able to start the car and they said yes, but when I get there it would not start. I come back and wait hours to get someone to jump the car, because the rep said they would send a tech and no one came. I come back again and they finally get a tech with a portable Jumpstart tool that was obviously not charged so of course it would NOT start. I come back again and meet a tow company there to tow it. The tow company had a portable Jumpstart tool and the car started up immediately after having sat over two months. In the end, I only needed a startup battery which was a little over $300. I got another diagnostic elsewhere after replacing the battery and there were no issues or codes. I will never take my car to Waldorf Toyota ever again!"

"This is a radar image of the storm that produced hail up to the size of golf balls in Prince Frederick that hit my car. You may see a duplicate review from me but it only underlines the fact that I’m really happy with Tim and his staff at Waldorf collision center. This is one of the fastest turnarounds on bodywork I’ve ever had and they did an excellent job and always kept me informed don’t hesitate to go and use Tim and his staff thank you Tim!"