A Taste of Olive - West Chester

"Wonderful appearing store with what I’m sure are high quality products. I stopped in - I could hear a woman caterwauling in the back but she never came out to acknowledge my presence, say hello, or offer assistance. I was in the store for at least 5 minutes (obviously long enough to take an excessive amount of photos) and I was not quiet. If there’s a work area in the back, they should have bells on the door or a chime that sounds in the back when a customer enters - that’s pretty basic, if you ask me. I’d have loved to properly check out their products, but customer service is tops for me and didn’t exist when I stopped in. I’ll try again because I feel strongly about supporting small, local businesses and I believe in giving places a second (or, third) chance. Let’s hope for a better experience next time."

"The absolute best place for everything Olive Oil and Balsamic Glaze related. The selections are by far the best. They allow you to sample and the infused flavors are incredible. We went today for our first time and Gwen was the SME (Subject Matter Expert) helping us. She is great! The store is great! This will be our go to place in the future for anything related to Olive Oil's and Balsamic Glazes. So exciting when you find a great place!"

"TERRIBLE CUSTOMER SERVICE - I have tried to reach this company four times to let them know that the vinegar on my recent online order does not taste right ... phone, email, and the form on the website. I have ordered this vinegar several times in the past and the quality has been great. Doubt that I will ever order from them again."

"Each time I have been, even just for a quick peruse, I have had exceptional customer service. The associates help you to find the right products for you by finding out what you plan to use it for. The best is that you never feel like you are kept from tasting as many flavors/combos as you need to in order to make a decision. They suggest some wonderful combos as well. The products are great for gift giving too: Christmas, new home, congratulations, etc."