Candlewood Suites Bensalem - Philadelphia Area, an IHG Hotel

"Independently owned and it showed. Staff was rude. House keeping didn’t speak English and didn’t clean well. First place that we weren’t allowed to place used towels outside the door to get exchanged. We also had to take own trash outside. They constantly were out of stock with a lot of needed supplies that they were supposed to supply. I was there for 3 weeks and there was the same trash in the hallway the entire trip. I would never stay at this location ever again. They didn’t have ink in the guest printer. They used an unclean vacuum and it stuck up the hallways as well."

"I used my free night from Holiday Inn but was slightly disappointed in the hotel when I arrived. It wasn't terrible but I expected a bit more. The one fantastic thing was the bed and one of the most comfortable beds I had slept in for awhile."

"Oh boy! This is my favorite hotel ever. We've been clients for over 8 years. I love the staff, from different cities we visited. Clean, well decorated rooms. Kindness and effort from all of the great people working here. Sandra, From the Bensalem site, she is very good."

"I booked two nights here, but I really wish I only booked one or picked a better hotel away from RT 1 . while this hotel is new, it’s in a horrible location right on route 1. if you’re on the south side of the building, you are subject to endless noise of tractor, trailers, and loud cars. It is so loud it is like if the wall didn’t even exist, there is zero soundproofing in this building and it is a huge downfall. If you were looking for a peaceful night stay where it’s quiet this is NOT the hotel !!! It may actually be quieter in your car then in this hotel !!!! Check-in was a breeze. The front desk staff were fantastic, this is a no-frills hotel. ( There is No Pool, No Breakfast ) The rooms are well appointed. It’s like a mini apartment. The beds are comfortable. The pillows are very uncomfortable all the linens wash cloth towels we’re all pristine and clean , the room was exceptionally clean. I am really impressed with the cleanliness of this hotel if not the cleanest hotel in the area. The biggest con of staying here is the noise. It is absolutely horrible on top of that. The walls are paper thin and you can hear your neighbor. Also, if you do not want to hear people above you, I would suggest being on the top floor. Overall, it’s a nice place. The noise is what kills the experience , I’m glad I had the chance to stay here but honestly I would never stay here again due to the noise, ( Inn At Fox Chase ) is a better choice !!!"

"Very clean and tidy. I loved how the rooms were set up and how spacious they were. They also had a variety of rooms to choose from. I had a room with a kitchen. In the cabinets they had glasses in the refrigerator they had an empty pitcher for you to make drinks. Bathroom contained dove bar soap and body wash no cheap hotel soap. Would definitely stay there again"