Hilton Scranton & Conference Center

"Stopped in Scranton just to sleep during a road trip. The hotel is dated, but we had a comfortable sleep. There is no Starbucks on site. Dogs are welcome however, they charge for each dog instead of a dog fee, which makes no sense. For 2 small dogs, each 50$ per day."

"Wonderful hotel in a great downtown location. Room was clean and newly renovated. Hotel had some functions going on, but I couldn’t hear a peep from my room. The highlight was the staff! Luq at the front desk was exceptional! I had left a very sentimental piece of jewelry there after I left, and upon calling, he had it at the front desk for me. Also, thank you to housekeeping for turning it in! Tyler was also very helpful and courteous. I would definitely recommend staying at this location. Lots of amenities inside the hotel, and plenty nearby for fun and food."

"The rooms were fine and the bed was comfortable. However, there was a constant ringing that had no pattern or reason. We switched rooms and still heard but not as loud. It turned out to be the gate in parking garage going up and down. So stay in the even number rooms and maybe it won't be so bad. Also, the lobby and the feel of the entire hotel was nondescript. It hadn't any character or ambiance. It just was."

"We stayed here 11/22 for one night. We were scheduled to return on the Saturday night, but after staying on the Wednesday we quickly changed our minds. Check in was pretty quick & the front desk staff were great. The hotel is currently undergoing some exterior painting, but they should be focusing on the interior. As other reviewers mentioned, some room windows are covered with plastic. The room we were assigned was outdated & smelled of cigarettes, especially in the bathroom. It was disgusting. I should have asked to be moved, but we had just driven for 5+ hours. We couldn't wait to leave. I was also surprised there was no Keurig, as most, if not all HGI's have them. All they had was the last century type coffee maker. Also, there was only two towels for a room with 2 queen beds! We did park in the parking garage. It's a pretty tight garage & you do have to go outside to get to the hotel lobby. We ended up staying in Wilkes-Barre at the HGI on the Saturday night. Huge difference in comparison to this place like wow!"

"Traveling in for a work trip can be exhausting Tyler Front office supervisor made my experience & interaction with him very pleasant. He was very professional & made sure he was attentive to my parking concerns but also the check-in process was uplifting he communicated very well it was a pleasure speaking with him. Gabriel the Food/Beverage supervisor was also very welcoming and personable. He was very professional but also was pleasant he was attentive to all the guest. Traveling can be exhausting with flight delays etc I will say KUDOS to the management team for having these two great employees they made my stay here welcoming."