Lidl 2901 Gallows Road, Falls Church, VA 22042

"Sales associates need to be trained better in terms of customer service. 1. Need to make sure that items that cannot be sold to customers are not stocked on the sales floor 2. If a customer rang up an item that cannot be sold, apologize first for causing inconvenience and then explain why there was a mishap instead of saying "I can't sell you this" and taking the item and walking away with it."

"I've been shopping here since this location opened. Overall, the store offers a good combination of value and selection. However, the one star-rating isn't for products but poor management. In recent months I've noticed a significant deterioration in how the store is run. Here are some examples: > It's not unusual to walk to the store and find no carts available outside of the main entrance. You either have to walk to a drop-off area in the parking lot or scrounge for one inside. Seriously, how hard is it schedule someone to rearrange the carts every few hours? > I've repeatedly encountered check-out clerks who aren't able to handle anything beyond a standard transaction. If there's a slight problem they're sent into a tizzy and have to call a manager. This slows down an already long line. I don't blame the person at the register. This is the fault of the manager for putting someone undertrained onto the front lines. > I've had three instances over the last eight weeks where the cashier had entered incorrect (higher) quantities than what's been put on the belt. I'll give everyone the benefit of a doubt that this isn't deliberate but am puzzled why this keeps happening. > The aisles are packed with promotional displays and large merchandise carts, making access challenging. A few times the space has been so limited you can't get a cart through. On two occasions, the aisle was so blocked you had to turn around and go down a different aisle (there wasn't even enough room to walk through). I'd be very concerned if there was an emergency. An elderly person or someone with restricted mobility might be in trouble. > Lastly, why are there no self-checkout lanes like at other Lidl locations? Many issues could be resolved."

"I dont often shop at Lidl, but it is always worth a trip there. Their produce and BREAD are outstanding. All of our coffee comes from there. And, when they have them, the most delicious German pickles! Very friendly staff at the register as well!!"

"Located in a crowded area, but it is a smart business decision since no readily accessible grocery stores are around that area. They are good but around average, however, there are several items for which Lidl has prices lower than many other stores, or their quality is great. The best is their bakery. Also, some bulk or everyday family-needed foods have a good price, like Milk, as long as you buy the store brands. There was a smaller store, with the same name (Lidl), adjacent to the main store, which was selling their sale items ( not foods). Not sure if temporary or not, but there were some items with great prices, even cheaper than Walmart."

"Everything you need at good prices. Small and convenient, just like Aldi. Still awesome!!! Sometimes you get free stuff"