Target 2021 Walnut Street, Cary, NC 27518

"I live in HS and still only shop at this Target. It's clean and has lots of selections. The only downside is it's always crowded and the check out lines are long. But guess it's worth the wait!!"

"I’ve been to this target several times and honestly really enjoy it, they’re organized and workers are friendly. I was walking past the electronic section and a guy that I assume was given permission, kept attempting to talk and sell me a cellphone provider plan. I don’t like to be rude so I answered a few of his questions until I had to walk away because he would not stop. He kept responding to my answers sarcastically saying I must have the latest cellphone with the prices I was paying and was being pushy. I’d normally brush salespeople off but I thought it was odd there was a salesperson for an unwanted service when I was there for a regular target run."

"I have a great experience every time. I have found staff that always are happy to help and even help me find or be aware of the great deals this store has. Also the checkout is always quick! Great deals and great customer service, Winning combination!!"

"Just had a super, super uncomfortable visit on 12/10/23. Heading towards self-checkout like we've been doing for years, and an employee tries to direct us to a register. We said we preferred self-checkout and tried to keep walking, but she put her hand on our cart and tried to block us, then made a comment as we kept walking that we had a lot of items. Self-checkout has no item limit and as I said, we've been doing this for years at this location. If the cashiers had the bagging skills seen at Trader Joe's, we would use the normal lanes more often, but as it is, we prefer bagging ourselves. We get to the self-checkout area and someone hollers that they're free, but we see three open self-checkout stations so we choose one. One last employee tries to get us to check out with him. We reiterated our preference and he said, "Okay, I'm watching you like a hawk." I said, "Is that what this is about?" As it was clear by that point that all this aggressive behavior was only about preventing shoplifting, not keeping foot traffic flowing across lanes. He either didn't understand me or pretended not to. I'm still in shock over our experience. If the manager/Target needs to prevent shoplifting, there are way, way better ways to go about it than trying to override your customers in that manner and treating them like criminals. The way we were treated two times over is absolutely unacceptable. There is no excuse. My husband and I were doing nothing wrong, we were being perfectly normal. We felt harassed and accosted. UPDATE: I filled out the survey for my visit and heard from someone with the title “SE ETL” who did not explain his role. Though his response included an apology, it fell flat, as though I’d been complaining about something inane and routine. Overall, the nature and level of response felt inappropriate. He made no gesture to incentivize us to give this store another chance. Our experience was disturbing, and I’m certain that every employee we mentioned was acting on direction/training from leadership. Employees do not just decide to collectively be aggressive in the interest of loss prevention all on their own. I will be sharing my experience with corporate in the interest of other customers and this store’s employees."

"I have had the worst experiences in the past two months at this Target. I believe it is due to the “store manager” as he calls himself. He is not helpful and down right discriminating toward minority shoppers. I’ve witnessed this with my own eyes multiple times. Also, as we were shopping last night for a new blender we found one with a price tag of $69.99 on sale for $55.99 and it rang up $149.99 at the register. The signs and price tags were in place at the display of the same blender. We refused to pay almost $200 for a smoothie blender. We went back to the blender aisle to seek assistance and NOBODY ever came and the signs remained up at the display for the more expensive blender but they did not honor the price. I called corporate from the store and let them know how awful the customer service has gotten in this store. Sad."