Unleashed by Petco 1550 7th Street Northwest, Washington, District of Columbia 20001

"Disappointed at 6:42pm, someone from corporate should inform Google about the change of hours! Oh well, I'm off to Petsmart. I'm sure they WANT my business!"

"While it’s nice that they offer self wash stations, I would say they’re only functional about 50% of the time so call before you go. They’re either “out of service that day”, only allowing 1 or 2 of the 3 tubs to be used, out of towels (always bring your own), and they’re last bath of the day changes at the whim of the employees. The store closes at 7 pm and I’ve called and been told everything from 4:00 pm to 5:15 pm as closing hours for the bath. The H street and Arlington locations are much more consistent."

"The staff there is always pleasant and friendly. I'm always greeted with a hello, and do I need help with anything. They tend to be fully stocked for all the items my kitties love. This store is nowhere near my home but since it's such an inviting atmosphere I've made this my main petstore."

"I ordered a bag of dog food today that arrived that looks as if rats had been chewing on the bag. Unbelievable that a store would send out a bag of food in this condition."

"When we first started using the self wash station it was $10 and included everything you needed. The price increased to $15 and we kept going because we liked the service. Recently the price increased to $20, but now they no longer offer gloves or even towels, and the quality of the soap is basically water. When we asked about the towels we were told we could buy one for $12.99. Anyone who has a pet knows how difficult it is to dry a dog without a towel. The water was very hot so when we asked the store employee if he could please help us lower the temperature because you cannot do it at the individual station he just said “no” despite the instructions on the wall indicating the need for temp adjustment. Additionally, the brush at the station was full of hair from the last pet washed and it was clear there was no effort made to clean the stations. The employees had an attitude from the moment we walked in the door on our last visit. Disappointing given how much we used to like the service when we first started using it. Given the horrible experience this last time around, we will no longer be returning."