Wendy's 3440 Donnell Drive, Forestville, MD 20747

"I came to the drive thru at 6:32 on 12.31.23 and did not have a great experience the young lady that was suppose to greet me with a great customer service experience most definitely did not. She was extremely rude no eye contact, no interaction, but your payment is 15.35 she appeared to not be in the best mood and even talked to the Hispanic works as though they were beneath her all of this was observed at the window. When shopping in this area you kind of get this on a regular but it shouldn’t be this is a business and should be operated as one. I’ve said thank you no response I believe I said thank you 3 times after giving my card, then after given my drink, and finally after receiving my food to just get a “mmhhmm” in response. While working in customer service we cannot wear our emotions on our shoulder we have to come to work breathe in and smile. Training for her customer service is well needed."

"Prior to the renovation, this Wendy’s was a no for me. However, last week, my family and I were craving honey chicken sandwiches. So I crossed my fingers and hoped for the best. Let me tell you, it was the BEST! The food was fresh, hot and more importantly the service was impeccable. This is the Wendy’s you want to frequent and Wendy’s… keep up the great work. We see you!"

"I needed a quick bite to eat, one of two best best fast food spots I like. The service was quick and the food was hot and tasty or maybe it's just that I haven't had Wendy's in a while. It was good"

"Service was pretty quick but I got a spicy chicken sandwich with no tomatoes. Sandwich came with no tomatoes and the smallest piece of lettuce ever. Could have kept it. Not to mention the fries was cold."

"I received inedible food. I wasn't able to eat the Fry's at all because there was so much salt. The sandwich that I ordered was incorrect. I attempted to contact the store several times, no one answered."