Hampton Inn Downingtown/Exton

"The breakfast is entirely allergy-UNfriendly. No accommodations for any dietary restrictions. Not even a banana or nondairy milk for coffee. Cozy, quiet rooms. But the blue digital clock was comically bright. It lit up the entire room."

"Clean. Good room service. Good breakfast. Good coffee bar that's set up all day and has hot chocolate. We enjoyed our stay."

"My time here was quiet, pleasant, comfortable and relaxing due to the service I received from Mrs. Sandy. Her customer service was outstanding plus she went over & beyond. Thank you for all that you do."

"While this is a beautiful hotel, very clean, everyone was very nice, I had some issues. I only stayed one night so I didn't mention them until the morning I left. My room smelled very musty but fortunately I carry Febreeze with me just for those issues. There was no exhaust fan in my bathroom. The bed was very hard but the pillows were nice and fluffy. The main problem I can see is the parking when you check in. For disabled people the walking just to get into the building is quite a distance. There should be parking directly across from the main doors. All the parking was on the sides and in back. I specifically told the guy when I made my reservation that I had issues with walking long distances, especially with luggage. He assured me they would take care of me. The girl at the front desk put me on the second floor. The elevators are a good walk from the front desk and then I would have had to walk a distance to my room. So she put me on the first floor after I explained my issue and said the room was just down the hall. It wasn't! It was the very last room on the floor which was all the way around the building. I did manage to re-park my car close to that exit door after I delivered my luggage. But in order for me to take part in the breakfast I would have had to make that long walk and back with my plate of food (I prefer to eat alone). The check in girl just didn't hear me, she didn't get my issue. They also allow children under 12 to be in the pool unsupervised. 3 young children were in there with no parent around. The check out lady said she knew and she had to yell at them for their bad language and other issues, but that indicated to me that there is no safety rule in place. I really like the location and the cleanliness but I feel that they don't have the disabled in mind nor the safety of the children. And the breakfast foods were just okay. The meat was kielbasa sausage. I expected breakfast sausage or bacon. The eggs were dry looking omelette shaped patties. They had waffles as well as pastries. Sorry this was so long but I wanted to convey that there are some things that could be worked on, it's still a very decent hotel for $107 a night."

"We brought a group, and every step from booking to the stay to check out, was fantastic. We actually had to shift our stay to a later date due to some schedule conflicts, and the manager was very helpful and was able to take care of everything with no fuss. We had special needs kids with us, and the staff were so understanding and accommodating with our kids. They even provided coloring pages and crayons for them! The best stay, hands down. Very kid friendly. And the breakfast was absolutely amazing. Can't recommend them enough!"