DARCARS Chrysler Jeep Waldorf Service Center

"The sales person by the name of Muhammad is one of the most sincere sales persons I've ran into in a long time a rear rare person!"

"TERRIBLE SERVICE DEPARTMENT: My awful journey to this dealership began in November 2022 when I had to argue my point for my vehicle (2016 Jeep Renegade Latitude) to be seen. It took a month for them to repair my vehicle’s transmission after I was first told it would complete within a week. Once it was completed approximately a week and a half later, my coolant notification alerted and my truck began to overheat. I had it towed the next day, and another argument almost ensued, saying it was something separate from the transmission and I would have to pay. Only to be told days later it was a mistake of theirs. Next, I went to get my vehicle back, and the electrical stuff on the steering wheel didn’t work, so I left it there again. Days later, I was told my battery was low, and I needed a new one (I don’t know how I was responsible for it when they drained the battery trying to fix it). I finally got my vehicle back yesterday, only to hear loud rattling noises from the cabin and lose pieces sliding under my hood as I made turns in the truck. Today, with my father as a witness, we found two tools under the vehicle hood. Of course, I was shocked, and I took pictures. But something is still wrong with my vehicle, and it doesn't sound very good. I have never in my lifetime received deplorable service at a dealership. My truck is destroyed, and my time is wasted. This place doesn’t take time to repair cars, and all they care about is how much money they are going to charge you. To anyone reading this, find somewhere else!"

"Quick service. The shuttle was available to drop me off at Walmart while they worked on my Jeep. Quick service. In and out."