Valvoline Instant Oil Change 1592 West Chester Pike, West Chester, PA 19382

"I drove an hour to get here to have an oil change and differential fluid changed. It was 4pm. They close at 6pm. Excuse #1, they didn't have a oil filter. I drive a Ford Edge, how in God's creation do you not carry an oil filter? Excuse #2 they can't change diff fluid. I called 3 hrs earlier to ask, was told they could. Don't go here, some of the laziest people you can imagine. These seem to be recurrent excuses here."

"This place is a joke. They turned away 5 cars for oil changes because they ran out of filters. Manager refused to provide any discount coupon for the inconvenience of their incompetence."

"Amazing oil change experience. Fast, effective, and extremely polite guys. They offered help to me every step of the way, asked if it was ok to reach into my car, asked if it was ok to open my door to get the VIN number just extremely polite and patient. I didn’t have to mention my military discount they already had it stored which is impressive in my opinion because most companies won’t save you money unless you speak up for yourself. 10/10 recommend this location!"

"Disappointed! Drove pretty far to get to this location at 4:30pm before their “closing time” of 6pm all for them to tell me they don’t have the filter that goes to my car. I drive a Volvo which is appropriate for this area…how do you not have this filter and why isn’t inventory up to date? Just for convenience, the next closest location is in another state, 40mins out of my way meanwhile my car is losing oil pressure. Thanks Vavoline"

"These guys were friendly, thorough and efficient. Explained to me everything they were doing and finished an oil change, numerous checks and a windshield wiper exchange in under 15 minutes. What a great service. Never going back to a dealership, especially because these guys went the extra mile in telling me exactly what bolt I was missing and where to get it. 10/10"