New England Life Care Inc 41 Terrill Park Drive, Concord, NH 03301

"I have been using this company for 4years now and in the beginning they were great never no complaints. Now not so much! I never know what time they are coming! Even though I’ve told everyone early mornings are best! I never have the same person for my infusion’s! 90% percent of the nurses have bad attitudes and are extremely rude in my house! I started having my infusion at my own home because it was convenient, now not at all! 90% of the nurses get my IV in my arm where I can’t use my arm at all I can’t even bend my arm! This at home infusion is becoming more of a inconvenience for me! So after this infusion I’ll be switching to having it done back at the hospital! I myself work in the nursing field and know how short staffed we are but this is absolutely ridiculous! This is SO Unacceptable!"

"Excellent customer service! Very easy to get a hold of to place a reorder of supplies. Love that they reach out each month to check on supply needs. Staff are always friendly, quick and helpful!"

"This company used to be great but has become dangerously incompetent. They sent aN outsourced nurse to my home that didn’t read the med instructions and hurt me badly. They don’t return calls and finally they ignored the updates to my insurance even though I uploaded it through their app and notified me by just not showing up. They aren’t able to handle the patient load and the services have gone down the toilet. I no longer trust these people on my home and recommend you look elsewhere."

"Such bed company they refused care for my son heart less peolple"

"Excellent service!! Excellent customer care, support and service!!"