Hannaford Pharmacy,

73 Fort Eddy Road, Concord, NH 03301

"Loghan has a terrible attitude. Worst customer service. That’s not even to mention all the issues I’ve had with prescriptions here. Seems like management at this pharmacy doesn’t really care about their reputation, because these reviews are abysmal."

"Most incompetent and awful people and pharmacy EVER. Seriously the worst. They have zero communication skills and are constantly providing misinformation and being late on extremely urgent medications. I get a call being told something is ready for pickup and then when I show up, they tell me it hasn’t actually been filled. I always submit my refill requests with a few days of overlap just to ensure I don’t run out and this pharmacy is ALWAYS LATE. The employees were even laughing and joking that they should stop telling customers things will be ready in X amount of minutes and just say “a really long time” instead. Also, online their hours are listed as “8am-8pm” however they close the entire pharmacy at 2pm for lunch which is not noted anywhere online until you show up and everyone’s gone. Have they never heard of alternating breaks??? There’s literally no reason for all of the employees to take their break at the same exact time and inconvenience customers coming to pick up their medication. Hannaford Pharmacy and its employees are an embarrassment and you need to stay away!!!"

"This hands down is the worst pharmacy in Concord, NH. I switched pharmacies when my previous pharmacy CVS closed the location I used for years & moved to a bigger location. Figuring I grocery shop I’d give Hannafords a go. Two years later & problems just about every month today’s monthly episode was the one that broke the camel’s back. 1. Even though my account is set up to get a text when the prescription is ready it never happens. I either have to call & ask or pray it’s ready when I go shopping. More than 50% of the time it’s not ready. 2.Clearly they never look at the automatic refills list. Not once have they automatically refilled even though my monthly medications are set up for that 3. Dr sends new script. Should have been filled by Dec 27 Three days ago I’m almost out of I go online to see if it’s been filled & is waiting for pickup. Nope didn’t process it. I send in a refill request. System says it will be ready in 3 days by 2pm. I get there wait forever in line to get told we haven’t processed it yet. But I can sit & wait an hour. 4. Most of staff & pharmacists are courteous. But one counter staff woman is consistently rude & acts as though they are being put out. And always has an attitude about how busy they are and the computer doesn’t know how busy they are. Yet the request for refill was 72+ hours prior to my arrival on a medication that should have been filled by Dec 27th 5. 50% of the time when I pick up one of my medications the medication comes from more than one manufacturer so I’m getting 2 different bottles of a generic made by different companies. Moral of this long post. Even if you shop there for food do yourself a huge favor & aggravation skip having your scripts fill there. The people who posted before me about the pharmacy are telling you the truth. The pharmacy is horrible. I get that nearly every pharmacy is shorthanded. But this one just fails at every level."

"Do yourself a favor and choose any other pharmacy in the area. The pharmacists that work there have to be the least qualified and worst trained. It takes forever to fill a script there and if you need a dose of your prescription to hold you over; guess what? They either don’t have it on hand or they’ll give you an attitude and a hard time about it. For the love of god, GO SOMEWHERE ELSE!"

"This might be the single worst pharmacy I have ever frequented as a customer. Today marked the second time my prescription was not ready when they said it would be. The excuse I received was that they are several days behind on filling scripts. I get they may be short handed, but then tell customers to allow for 48 hours to fill instead of 24. It is completely unacceptable the way that pharmacy is being run, it should not take more than 24 hours to fill a script. I will be taking my business elsewhere."