Walmart Pharmacy 344 Loudon Road, Concord, NH 03301

"Never had a problem in the last 7 years. Scripts ready on time or earlier. Mostly earlier. Pharmacists & staff are on top the game @ the Concord,NH Wmart pharmacy. Answer questions you might have. Dept always clean & well stocked to the best of their abilities. Say hi to Heather…."

"I was extremely impressed with the staff nancy I believe who was the greater was extremely warm and friendly. I came in on 6/2/23 at 8:00 am and the whole pharmacy team was phenomenal. The pharmacist made sure I knew everything about my medication etc. All extremely nice, great employees. Im very impressed. People are nasty now and seeing how they act towards the workers is horrible so for them to still be so nice, huge props to them! Thank you all!"

"This is the worse pharmacy experience I have ever had. My insurance changed and my old pharmacy was no longer covered. I haven't even been able to pick up meds at this pharmacy because I can't get through to anybody. I did go to the drop off window to transfer all my medication. The tech ended up having g to speak to the pharmacist due to the type of medication I am on. Pharmacist said that I need special permission to have several of my medication, because either they don't have it or I am over the limit on what they have. Seemer annoyed with me as well. Here I am a almost a week later and I cant reach anybody to ask about refills. This is unacceptable"

"I go here because it is covered and close. Customer service is nonexistent. When picking up, I asked if my prescriptions were covered. The guy walks away without a word. I called after him and was ignored. I called back saying "I guess it is not okay to ask if it is covered?" And was yet again ignored by him, but a pharmacy technician decided to jump in and scold me for asking then informed me that he would have to get the prescriptions and check the receipt to see if they are covered. I informed her that of the guy had said that in the beginning, it would have been a propper way to handle the situation. She scolded me again for expecting information when asking, so I informed her I would have a conversation with the manager. The manager agreed that customer service is number 1, and promised to convey this to the staff. I have seen no change on the staff. I have had about 6 more negative experiences this year (2019) with this pharmacy, all related to customer service."

"I got overcharged for my needles by $20 by 2-3 fillings I used a discount card as my insurance didn't cover insulin. But ended up finding out it covered the needles well my insurance co. covered it I feel they should of asked if i had insurance to see if it covered the needles. The store manager made it fair by giving me a $40 gift card. Well had to go threw 3 people to get this resolved. I feel the pharmacy deserves a 1 rating but gave it a 2 because the store manager was more then fair as it surprises me."