MGH Beacon Hill Primary Care 165 Cambridge Street, Boston, MA 02114

"I had to teach the provider’s office how to provide health care. They abandoned my son and left me, 80 years old with no training whatsoever to nurse my son’s terrible infected leg! I was left to purchase very expensive medical supplies with my social security income! They hired a nurse who made my learning disabled son feel devalued and unworthy of care! This is MGH Associates? I was shocked! My son went there for a whole year for appointments before they paid attention to his leaking wounds! Why did they not think this was serious enough??? As a result he was hospitalized and lost his job! If it were attended to earlier, he would still have a job and I would not be suffering financially!"

"Doctors that don’t care about you, make you schedule an appointment and pay a copay for any little thing. It’s all about the $$$ Stay away!!!"

"Excellent doctors. The entire team is incredibly responsive and proactive."

"The office is clean, organized and spacious. The staff is friendly and efficient. I have no complaints in regards to my medical care, as it meets to satisfy all of my needs."

"Very bad service. They tell you to use PatientGateway but nobody replies. They record the visit so someone else can do the transcript on behalf of the doctor because either the doctors have too many patients or god knows why. The people who answer the phone are usually not friendly. Long waiting times too. They had some construction happening recently and because of that the front desk was in front of the elevators and you couldn't pay the copay in advance. But then they charged me a humongous bill and it's not their fault of course. Terrible terrible service."