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Massachusetts Health Connector
133 Portland Street, Boston, Massachusetts, United States
About the Massachusetts Health Connector
The Massachusetts Health Connector is an insurance agency located at 133 Portland Street in Boston, Massachusetts. It serves as a marketplace for individuals and families to compare and purchase health insurance plans. The institution provides a range of options to meet the diverse needs of Massachusetts residents, ensuring access to quality healthcare coverage. With a focus on affordability and accessibility, the Massachusetts Health Connector plays a crucial role in helping individuals and families secure the insurance they need to stay healthy and protected.
Photos of Massachusetts Health Connector
133 Portland St, Boston, MA 02114, United States
Opening hours of Massachusetts Health Connector
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Massachusetts Health Connector
"They do not get your insurance activated even when you are paying for it and when you try to call to get help so you can have the urgent appointment needed they are no help. They have no customer service, there is no speaking with a supervisor. They promise you a call back from a supervisor that never comes."
"Worst customer service. I wish I could remember her name because I would advise avoiding her at all costs. I had to drag questions out of her. She had no care about how to help me with choosing a health insurance. I went to this location in the first place because I wanted help with enrollment and choosing an insurance. She was very cold and the only distinct thing I can remember is her laptop had a post it note on it saying SMILE. I really wish this reaches back to her. She’s miserable and miserable people want company in that. I did not stoop low to her behavior. This is a ZERO STAR REVIEW."
"Worst experience ever! I went there one hour before they close, but they told me I couldn’t be seen by someone anymore. They told me that I was only allowed to make payments. So, I said ok and went in line for payments. Another nightmare! 20 min after being in line for payments, the lady who didn’t help me, gave me a really hard time for not remembering my old house number although she had my license and had already asked me to confirm social security number. She seemed angry and distracted. She was loud and didn’t seem to be willing to help at all. You guys can do better!"
"There is a lot of discrimination in this place. i was ticket no 81 but they ignored me and put priority for the number 82 people ( people who speak their native language). I witnessed this with another customer too whose turn for appointment was superseded.They never listen to you. They keep on interrupting you in between and treat you really bad."
"They said I had until October 1st to make my first payment so I could get my health insurance card. I get a letter in the mail a week after I sent my payment about my payment (which I sent on 09/15) When I call to see if it was processed they said I mailed my money order to the wrong place and that I wasn’t the only one that day that called about it! If they know people are mailing it to the wrong place they should be doing something to avoid that issue. They told me I’d be late on my payment. I did not have an extra 106$ laying around so could not. And their walk in center I sent the money order to, kept that money! And I’m supposed to do the process ALL over again. Fu€k that!"
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