Pediatrics - Emergency Department at Boston Medical Center

"My daughter was in pain so I took her to an ER near us in Western MA. The staff was unprofessional and said we'd have a 3-4 hour wait time before she could be seen. We left there for BMC Pedi (70+ miles away). So glad we did! Zero wait time. Checked in, and placed in a room in less than 2 minutes. My daughter was in great hands. The nurse Kristen was great! Dr Marion, and the other 2 Supervising MD's were great. All of them did a full review/ work-up & came up with the same Dx. Each of them explained things to me in a manner in which I could understand. All of my questions & concerns were addressed. My daughter received great care and we were back home before the time my daughter would've been seen at the ER near us."

"One can definitely become forgotten while waiting for Doctors that are laughing coughing I felt judged and was informed wrong as well if you complain you become obnoxious to the staff or you seemingly become a threat this is insane 12 hours n a very cold pediatric er and the staff is continuously working but I was forgotten I came in at 5pm it’s now 3:00am"