Boston Orthopedic Hand Center at St. Elizabeth’s Medical Center

"JAZ PUERTA , SHE IS SUPPOST TO DO THE ARRENGEMENT FOR THE SERGURY WITH THE DOCTOR , FIRST CALL FROM HER AND LAST ONE , SHE WOS NOT NICE OVER THE PHONE WITH ME AND RUDE , I CALL HER BACK THREE TIMES AND NEVER ANSWERED ME BACK , I GOT THE FEELING SOMETHING GOING ON BACK WITH HER AGAINST ME , AND I WENT TO THE OFFICE , SHE NEVER PUT ME IN THE LIST FOR SERGURY AND PUT SOMEONE TO TALK TO ME VERY NICE SPANISH GIRL , BUT SHE WOS BESIDE HER AND SHE TOLD ME THE DAY OF THE SERGURY, NEVER REPORT THAT TO THE DOCTOR , PEAPLE LIKE THAT TREAT PETIENT THIS WAY , IT SHUOLD NOT BE WORKING THERE , SHE MAKE FEEL THAT SHE WOS DOING A FAVOR TO ME , LIVE IT OR TAKE IT , RUDE, EVEN THE DOCTOR NEVER CALLED ME WHEN HE IS SUPPOST TO CALL ME , NO RESPONSABLE , I HAD TWO SERGURY THERE AND IT WOS OKEY , EVEN YOU CALL THEM AND THEY ANSWEAR TO YOU , I MADE MORE THAN 8 CALLS TO DIFERENTS PLACES IN THAT FLOR AND NO ONE ANSWEARED ME , WHEN I WOS TALKING TO PAULA , NICE PERSON AND RESPONSABLE , I SOW FIVE EMPLOYEES IN ONE ROOM LAUGHFING AND NO BADY ANSWEARED THE PHONE , UNBELIEVEBLE , I ALWAYS GO TO SANT ELIZABETH'S HOSPITAL FOR 43 YEARS"