Shields MRI at Boston

"MRI’s are not my favorite thing to do. It’s a high anxiety issue for me. However Brad who was doing the MRI was very helpful in keeping me calm throughout the process. I thought he was very professional and all of the staff were quite friendly."

"Employees closed half an hour early while my wife was still in facility. She had no one check her out, offer to make a CD, or answer questions. They almost forgot to lower the bed/device before she got out of it. When we went back to try and get a disc (5 minutes after she walked out), the outermost door was unlocked but no one answered the doorbell. Customer service line goes to a call center and operator had no clue what was happening. What an embarrassment those clowns are!"

"Very professional from beginning to end. The front desk was friendly and professional. My tech-assistant, Joe was very thorough and attentive. He went over the procedure with me and was very re-assuring. The tech, Sebastian was also professional and thorough. 5 stars."

"Wednesday Oct 21, 2020...Went to bring my Grandmother to her MRI Appt. & people are a trip! You have to wait in the hallway (mind you my Grandmother can barely stand, which they can see). Then the lady (don't desk) comes out asking why we didn't text, we see you have a cell number on file. Well if the Admin listened & took the info correctly they would know that was the home number. Like what's the rudeness about? I was told only one person can come in but 2 people were in the office when we arrived, and they were together! As I'm in the hall making sure she will get seen, after 15 min this lady (from desk) decides to tell my grandmother her appt isn't until 4:20pm after I don't know how many poeple have called to confirm. Not to mention me standing on the hall making sure she was good was a problem too. The lady (front desk) says we don't want too many people in the office can you tell her to wait outside? Like what? The hall isn't the office, especially when you have to ring the bell to get in. I can ALWAYS desk with those types of people, but when my family is involved, I gotta let the world know! Would never come here for myself or refer anyone! PS.. Amazon came to do a delivery; he got in with NO TEMP BEING CHECK! Still think I'm bugging?"

"Very nervous with needles and having to have contrast dye.. The girls were wonderful calming me down and made the process much easier on me. They were incredibly kind & gentle..love them"