Quest Diagnostics

"Yes, this lab is only for Fenway Health patients. I have used this location for many years and the team is always great. I know there might be a wait, so I plan accordingly. When I go over to Fenway, it's usually for multiple things so I just incorporate lab work into what I'm already doing. Besides, if it's a long wait, there's a Target right across the street!"

"Their hours on Google are different from what is posted on their door and they do not state on their website that they only accept lab work for patients whose doctors are in the same building. They wasted my time twice. And yes, it is on them."

"DO NOT WAIT FOR A TEXT MESSAGE I checked in and opted to wait outside and be notified by text due to the 90+ minute wait. I waited for almost 2 hours, received no text, and when I returned my name had been taken off the waiting list. The team is great and facilities are fine, but I lost almost 2 hours of my time."

"Waited 45 minutes with only 2 people ahead of me to be told don't service patients outside their group. You think they would post a sign or have a person at the desk so people don't waste their time since they take so long with a small wait list."

"I had a very pleasant experience at this facility. I went during lunch hours and only waited half an hour which I thought was fantastic. Both women that I worked with were very sweet and the facility was clean. Khadija (sorry if I am spelling that wrong!) drew my blood and was fantastic. I did not even feel the needle go in and I have terrible veins which usually causes a problem for phlebotomists! Definitely will go back if I have another need for blood work."