Talbots 1245 Worcester Street, Natick, MA 01760

"Don’t use the bathroom here unless you wanna be screamed at from across the store by b!tchy women"

"Okay... I'm going to say this, what has happened to greeting customers and having enough help on the sales floor who can at least say hello. Here's what the store was like today 4 shopping customers, 4 sales associates 2 at the register one ringing and one holding what a appeared to be a send sale or a customer hold. She stood there waiting for #1 to finished that transaction.... looked over at me three times never acknowledging myself or the custmer in line behind me. A siimple hello or "we'll be right with you" One associate came out of nowhere to help at the register...one was tasking . Now the with state of country I would think we would all be a bit cheerful when we have customers in the store. As a former store manager....I would be very disappointed in my staff if I walked out and didn't see customers being helped, greeted and thanked for coming in. Yes tasking is part of the work day I get that...I do and with budget cuts one has to task during business hours but still greeting customers is a must. I greeted custmers there today that have been my customers in past years. Now on a high note the young lady who came out of no where jumping onto tbe register calling me over, she ordered the jacket that really don't need but loved the color... and she was engaging, I left the store happy that I took the extra 20 minutes to drive over to the mall to touch the new fabrics and gaze at the fabulous spring colors instead of just ordering on line."

"I had to return 2 items I had purchased on.line. The sales ladies were helpful, once I approached them. I was ignored as I just stood by the register. Once engaged, they were very helpful."

"This summer, I enjoyed finding some great deals at Talbots Petites, and I got some great new jeans. The store is a really nice one in the Natick Mall, and I always enjoy browsing here and sometimes finding those perfect items that not only look great on but are also on sale!"