Cycles Etc 450 Second Street, Manchester, NH 03102

"Been looking for a new local shop and think I found it here at Cycles Etc. Staffed with a good amount of knowledgeable people, stocked floor to ceiling with tons of bikes and equipment, and a service department with plenty of the parts you need (even my older Specialized). While my service experience wasn't impeccable (was signaled a bit early that my repair was done, but I'll put that down to miscommunication about having a similar bike in house), they were pretty much up front about costs and estimated time of completion, and pretty much hit the nail on the head. However, they did go above and beyond when the same repair had to be done a couple weeks later after the same part failing during an easy trail ride and they repaired it on the spot when I brought it back in. When I'm in the market for a new bike, I'm sure that this will be the first place that I go."

"I whent in to buy a head set, the big dude with gauges would not sell too me and was very disrespectful and implied I stole my bike because I had just painted my bike and I believe this was an act of DISCRIMINATION. I wouldn't ever go back. Cycles etc is the place to go and they know how too be respectful"

"This was my first experience. After buying a used bicycle from a seller from Craigslist, I brought the bike here for a tune up, new tires and new brake pads. I dropped the bike off 2 days earlier than my appt as recommended and picked up the bike 1 day earlier than my appointment and it rides decent. Thank you to the service staff."

"Great shop! They had just received the specific bike a Yeti SB130 T2 I was looking for a while. I called in the morning just put a small deposit and they had it built for me to use over the weekend that day. Helped me with with some carbon wheel upgrades with 0 attitude like most shops out there. Highly recommend and definitely going back! Thank you Justin, Casey and Bob!"

"After searching many bike shops on-line all around New England, I found Cycles Etc. Manchester. They still had lots of bikes which surprised me when most bike shops did not due to the supply chain problem. I tested a demo fat-bike and found that it was awesome but I still needed a full suspension mountain bike for the type of riding I wanted to do. I then tested and bought a Giant Trance Advanced 2 xl. After my first ride there was a minor problem. When I returned to the shop they remembered me by name and found that there was a manufacturer's defect. Justin actually replaced it with an upgrade and when I offered to pay the for the upgrade they politely said no, even again when I offered to meet them halfway. I am extremely happy with my new mountain bike. Very friendly and knowledgeable staff . Social distance Protocols are great. Awsome customer service! Update 4 weeks later: Still no bikes in Massachusetts and scarce everywhere else so my wife bought a giant trance Advanced Pro 29er. Awesome bike she loves it! She went up alone and picked it out and told me she got the same top Notch service! Paul"