The Harris 390 Harrison Avenue, Boston, MA 02118

"The apartment building is top-tier. I've looked at several other rental buildings in this area and this one stood out above the rest. The concierge team is super helpful! The gym and other amenities are top-level. The primary drawbacks are related to city living in general and being in a new building. Those drawbacks include street noise, price of premium rentals, and a lot neighbors that may or may not smoke, cook, and make loud noises. The building staff are receptive to feedback and attempt to make things better if it's in their control."

"Our experience with the building management was EXTREMELY disappointing. Despite living there for nearly two years, the last six months were marred by a persistent MARIJUANA odor from a neighboring unit, in a supposedly smoke-free building. Although the concierge team, especially Manuel, Dilma, and Jorge, were amazing and tried to assist, the overall management did nothing to address the issue. Upon deciding to vacate due to the unresolved problem and health risk, communication became sparse, and they eventually sent a lawyer to enforce an early termination penalty. It's truly unbelievable to be treated so poorly. Save your money and look elsewhere for a better living experience."

"Amazing apartment!"

"This apartment building is nice and new but will squeeze every last dollar from you that they can, so you need to be very careful. The concierge team and maintenance staff (especially Manuel) are WONDERFUL but the corporate parent company (Related) just wants to scam you. I do not recommend renting here unless you love throwing away money. I recommend finding an Equity Residential property instead. Some examples of missteps during our time here: - Charged us $150 in our first week here for using the common roof deck with 6 guests for a couple of hours when no one else was using the roof (we did not know that if you had 6+ people, you needed to pay $150 to reserve roof rights) - Tried to charge us for parking after we discontinued our parking - Shut off our garage access a couple weeks earlier than our actual parking expiry date - I once formally booked an event room on the roof (and paid $150) and then found out weeks later that the room was already booked on the same day at the same time for a building-wide holiday party - Currently trying to charge us $280 for alleged “floor repairs” upon our move out due to a small black spot in a corner of a closet - Also keep in mind that you pay EXTRA to use the gym in the building (not included in your rent) and also to keep your bike in a room in the garage"