The Charlesmark Boutique Hotel

"The pillows were hard and uncomfortable. The restroom in the room did not have an exhaust. The hotel's location is great, near shopping and restaurants. The subway station is a 1 min walk."

"I stayed here last night when travel delays meant I wouldn’t be able to get home to Providence. Booked it on Hotel Tonight, not sure if that gave me a lower rate but it was very reasonable. Even checking in at 2:30am, staff was friendly and helpful. It’s very convenient to Back Bay Amtrak. The check out time was noon and free breakfast (coffee & croissants) went until 11, so glad it was later than many hotels considering my late night. Being at the hotel also gives a discount at the attached restaurant which serves brunch. Room was basic but had good temperature control. Soaps smell good, but I wish hotels would switch to refillable bottles instead of travel size toiletries. I noticed they have DVD/VCR set-ups in the room & one of the reviews here mentioned they have movies available? If I were staying longer, I’d love to check out that collection, great idea for a hotel. This area is very good for shopping and restaurants. In my untrained opinion as a semi-local, I think you could have a good time with this as your home base for sightseeing around Boston."

"Amazing hotel with great location. Staff is extremely friendly and very accommodating. Everyone behind the front desk was great, especially T***. She was really helpful and made sure I was always being taken care of. She made it my favorite hotel in Boston by far! I hope to be back soon."

"Friendly staff. Great location with a good public transportation. 5 minutes walk to Logan - Back Bay bus stop - Free bus from Logan Airport to BB (Stop close to Apple Store) and $3 - BB to Logan. Great Bed and clean room. Breakfast - 1 X Croissant and Coffee. There is Microwave outside of the room."

"Very cute hotel. Perfect location, very good cafes and restos. Super clean and staff is fine. My only advice: don’t accept the rooms on the first floor. It’s in fact a basement (that should be told honestly), on the same level they wash towels and sheets so it’s smelly and noisy without proper windows. Plus side: they have a nice collection of free film in the basement."