CVS 674 Islington Street, Portsmouth, NH 03801

"The vitamin and digestion aisle was well stocked with vitamins and acid blockers I needed. My only problem was that the numerous, and generous, offer stickers cluttered the shelves so much that it was a bit difficult to locate the vitamins I needed that were hidden behind their offer stickers. Photos of vitamin bottles hidden behind each offer sticker would have helped to identify the location of the corresponding items."

"Ok I’ve been here a thousand times because I live so close. I had a bunch of glucose monitor questions and happen to get Jade (pharmacist) on the phone. She was by far the most helpful, genuine “happy to help you” person I’ve ever come across. I visited the store an hour later to pick up the items we talked about over the phone and she went out of her way to show me how to properly use everything. She made me finally feel at ease about all these new medical things I had to purchase. She is simply the best!"

"The usual bunch of subpar employees that work at CVS everywhere providing the usual subpar CVS customer service. Called at 2:50 pm on 6/29/23. I’m visiting Portsmouth and trying to get a prescription transferred here because it’s due. The pharmacy representative I spoke with first couldn’t get it through her head that I don’t normally get my prescriptions at CVS but instead UVA pharmacy. Once she actually listened to what I said, she said they would contact UVA pharmacy and request a prescription, but that they couldn’t promise when it would be available, not at all helpful for an out-of-town visitor to Portsmouth. Reminds me of CVS back home. Once she finally listened to me."

"What an odd CVS (Islington St., Portsmouth). I asked for pseudoephedrine (the Sudafed ingredient that best works in this case) at the pharmacy, and know it requires an id. The woman there was very confused, and another was not helpful at all. Maybe learn pharmaceutical science before going behind that counter? It's not an unusual request. Just go to another location. I'd even prefer stopping by the South Main st., Manchester when I'm visiting my parents, despite being 50 miles away. They're excellent."

"Went in to buy some some candy for a birthday party and the aisle is completely blocked off with boxes and the 2 male associates working. Not even a glance or excuse me let me get out of your way or do you need something. Walked around to the other side and the same thing. Neither of them offered any sort of customer service understand the world is short handed but it's no excuse. I'm sure one of them was a member of management guy with the ponytail. You have a job in customer svc because people come in a buy things at least shoot them a smile or a glance of acknowledgment."