Goodwill Store 720 Lafayette Road, Portsmouth, NH 03801

"I was just reading reviews and people seem to be unhappy with prices. As a long time shopper of goodwill I would agree with them. I think we all need to remember they have rent to pay on the buildings, utility bills,and payroll for employees but there is no excuse for rude employees."

"Where do you find the people that you hire for the donation center? They are the most rude individuals, and they have zero ability to problem solve. The open sign was out today, but there were cones blocking the road to enter the donation area. I called the store to see if they were open because the cones were making people turn around and they said for us to move the cones. My wife went to do just that and a worker got out of their car to yell at her. So this worker was sitting in their car, watching people turn around. Then the person waiting at the donation doors yelled at us for what we were trying to donate. We didn’t know that you can’t donate play pens for children, but that’s no excuse to yell at us. It’s like they don’t want you to donate here."

"I used to shop here regularly when I lived in the area. I stopped in because I was in town. I couldn't believe how over priced items were. There was a pair of pants with tags still on them from Marshals. The tag from Marshals clearly stated 6.99 yet this Goodwill had them priced at $11. I grabbed two pairs of pants that were red barb which was the color of the week. The pants would've been 5.50 each. I requested to try them on but was told the dressing room was closed. It was 6:05pm and the store closes at 7p. The blonde haired lady with an almost Southern accent was condescending and rude. She told me they announced it over and over. I told her I had just walked in a couple minutes prior. She then told me the lady must've told me when I walked in the door. I said she did not. She then said well they are being cleaned. It was clear no one was cleaning them. She then said we need to take care of our employees. The tone she used was awful. I swear I had just barely walked in and this woman acted like I was trying to get one over on her. Needless to say the 2 pairs of pants I requested to try on are still there on the racks. I've always been a Goodwill advocate but will not return to this store."

"I know prices have gone up, but $4 for a quart mason jar? That is price gouging. These go for $1 each, new, by the case."