Inn on the Square 40 North Main Street, Falmouth, MA 02540

"The room smells kinda funky and the staff had forgotten to replenish the supplies before we checked in. Nice pool and friendly folks at the front desk, though!"

"PROS: - great location, close to shops and close to coffee obsession coffee shop - cute exterior CONS: - value for rate (not a $300+ per night value) - dated room and bathroom - small room - ran out of toilet paper - had to request clean towels multiple times over a 5 night stay. I don’t mind reusing towels and not having daily cleaning, but our towels did not dry between uses. TIP: don’t reserve ahead. Wait for rates to come down right before your stay. Others in our group paid just over $100/night on the same weekend we paid $300+/nt. This place has a 72 hour in advance cancellation policy."

"Bait & Switch Motel. Caveat Emptor! Buyer Beware. This inn has hidden charges they don't advertise and a no-cancellation policy from the second you book a room. Their customer service is very poor. The elusive manager, who avoids speaking to guests, refuses all requests. I stayed at 5 different hotels on my New England trip; this was the only terrible stay. The bathrooms are dirty, dated, and the tub faucet leaks. It kept me awake. I requested our room and bathroom to be cleaned, but after returning from Martha’s Vineyard, nothing was done. You can surely find better accommodations elsewhere. Don’t waste your hard earned dollars here."

"I’m putting a caution here first. The hotel charges a service fee per night. To me, this is a scam that makes it hard for the customers and for the front desk people. Instead of making the nightly cost real, they lower it and then charge a service fee for amenities - pool, parking, coffee and water in the room, I was told. So on day two I went down to get more water and was told no. This doesn’t sit well with me and tainted our impression. Disappointing. Cottage king room was very nice and I enjoyed our second floor room even by the ice machine. Lovely other than this bad taste from the service fee. Just raise your rates and call it done!"

"Booked a three day, two night stay for a quick getaway with the family. The staff was so friendly and Allison was able to get us into our room way before check in time. It was very clean and inviting. The shops were within walking distance as was the beach. The indoor pool was so convenient as one of the days of our stay was not a “beach day”. We still enjoyed the day and had a great time. The fire pit wasn’t working which was a little disappointing as our family loves to close out our days with a relaxing night in front of the fire pit. I will say that staff definitely tried to get it started for us and another couple who was also present which was truly appreciated. Would definitely recommend!"