Big Don Edwards

"DO NOT PURCHASE A USED WASHING MACHINE FROM THEM. My washer broke and was deemed unrepairable. I then get a used machine from them. The washer had PILES of black mold in agitator which required hours of clean up. The same washer also had a leak which was ALSO deemed unrepairable. They install a new washer free of charge given the fact it was under warranty still. New washer then has rust in agitator, and drum of washing machine. It has a HORRIBLE smell and made my clothes stink even after hours of cleaning and various washing machine cleaner powders. It is VERY clear they have no care or regard for what they’re giving people. Below bare minimum is the only way to describe this company."

"Im very disappointed in this place, used to go every time we needed something when I was younger. So I got my own place and got three items; a fridge, washer, and dryer. The owner himself helped me and then said to call of there were any issues. This guy is a CROOK. I texted that 2/3 appliances didnt work well. Still under warranty I called their maintenance center. Guy came said he had to order a new belt was dryer never even looked at the fridge. Long story short the guy never came back, I called and called and the part was never order, they stopped answering the phone and I was RAILROADED until the 30 warranty was up and im STUCK with broken products. After shopping here for years the one time I came without a MAN they thought they saw a sucker. TAKE YOUR BUSINESS ELSEWHERE!"

"Horrible customer service. Our fridge has been broke for going on 2 months. Multiple phone calls go unanswered, still waiting for parts. First part wrong one. Still haven't been able to contact them."

"Very rude, inconsiderate and unprofessional. I paid for a dryer I was told would be delivered later that day. I waited all day and night no delivery. The next day, I was told they will have it before 2p no eta just before 2p so I called off work. At 155p I called and the owner told me he would get right back to me. No call, so at 330p I called him he had an attitude and told me they had to do refrigerators 1st and dryers are tomorrow. I waited all day for them to already know they wouldn't deliver the dryer. Totally ruined my whole day and time I can never get back! Still no confirmation of when the dryer will arrive"