ShopRite of Brookhaven

"My boyfriend and I just attempted to go to ShopRite of Brookhaven at 11:45pm on Friday January 5, 2024. The posted hours say that the store is open until Midnight. The door was locked already and we were ignored for 5 minutes. Then an African American Security guard walked up to the door. He gestured with his hand to his neck and moved his hand across his neck. I said "I need to buy a bag of dog food for my dog" He opened the door and said "We're closed" I said "Your posted hours say you close at Midnight" and He said "Tonight we closed at 11:45pm" I said again "I need to buy a bag of dog food for my dog" He said "If I let you in, I have to let 10 other people in" That made absolutely no sense because just me and my boyfriend were standing there. Plus we were ignored for 5 minutes Before that. And this whole conversation took Several minutes. So I told the security guard "I am calling management". The security guard told me "I don't care go right ahead and call management." By the security card telling me this this totally implied to me that he thought I was stupid. I worked as a RN for 25 years and when someone told me they were calling management that always made me like anxious and afraid that my job was in jeopardy, what kind of customer service is this that is security guard has the authority to close a ShopRite 15 minutes early and then talks down to a customer?"

"Large store! It's clean and there are people around to help you find things! That's very much appreciated. Thank you to the stockers for being friendly and helpful!"

"Bakery only review- I only went here for a cake. The lady that took my order on 9/9/23 also made the cake. She was friendly & took her time to help me decide while we looked at other cakes, designs and options. I don’t remember her name, but thank you."

"This ShopRite stands out from most other stores bearing the same name. The management here is committed to additional discounts for veterans every day of the week on top of their already low prices. It’s evident that some very positive changes have been made here from the last time I visited as I found the store to be ultra organized, clean, and the restroom immaculate and well stocked. I used the self check out and was immediately greeted by Dot, a lovely asset to this store. ShopRite of Brookhaven is an A+ store."

"Great design, well stocked, great selection. In addition to normal supermarket items, they also have a good court with pizza, chicken, and sushi. Add to that a week stocked beer garden and this place has it all!"