Athleta 1722 Walnut Street, Philadelphia, PA 19103

"Ordered a pair of exercise pants for $99.00 on Sunday, June 4th. The pants needed to be hemmed. Was told the pants would go out tomorrow, Monday, and be back in the store Friday, June 9th. At that time the store would ring me. Fri no call, weekend no call. I finally called Monday to be told hemming takes 2 weeks and I (I) was to call back. Today, Saturday 17, I called the store and my pants were in and had been in since Thursday, June 15th. Nobody called to let me know. On the phone I told the associate this. She said, normally we do call and they will hold the pants. Is there an apology somewhere in this sloppy confusion?"

"I had good results. I needed to exchange gifts from my grandchildren who are very tall. They got me xs but not petit. The Philly store does not carry petit so they gave me a gift card. I will order from the catalog in future. Wish they did carried petit."

"The physical therapists at Philadelphia's Queen Village Excel Physical Therapy wear, and recommend, Athleta pants, and Rachel suggested I come to find lightweight , comfortable pants. at the Walnut St store. I did end up ordering online (to get my size), but was so pleased with the knowledgeable, pleasant, patient store personnel that I felt I must write this. I'm not your average Athleta customer (I'm older - well, actually, I'm old), but I was treated with non-condescending courtesy, and the whole experience was a pleasure.Thank you."

"Absolutely excellent service. The people working in this store know the product well and are very helpful and friendly. Shopped for a bathing suit - they have a very wide range of sizes, with tops and bottoms sold separately. The website even specifies which bathing suits work better for larger cup sizes."

"Great phone customer service. Called in looking to find a pair of leggins that were a discontinued style. I described the retired leggins to the sales girl. I wanted to know if she they had something similar. The sales girl was very knowledgable about there inventory. She advised me two pair of leggins that seemed similar to my description . I went online to view the items and she was correct."