The Pet Station
About the Business
The Pet Station is a premier pet store located at 16168 Coastal Highway in Lewes, Delaware, United States. Our store offers a wide range of products and services for all your furry friends, including food, toys, accessories, and grooming supplies. Our knowledgeable staff is dedicated to providing exceptional customer service and expert advice on pet care. Visit The Pet Station today and treat your pets to the best in quality products and care.
Photos
Location & Phone number
16168 Coastal Hwy, Lewes, DE 19968, United States
Reviews
"Our pup has been groomed by Joanne, the owner, for the past 15 years . She is kind and careful and does a fantastic job washing and grooming. You won't be disappointed. The price is right."
"Joanne gave Lucky a wonderful bath and haircut. Reasonably priced and punctual. I didn't have correct payment method on me and she trusted me to pay her when I got home. Very cute facility and great βοΈ cuts."
"Joann and John did a super fantastic job on our sensitive and persnickety husky, Glacier. All bathed, blown out and nails trimmed. Joann said he talked the whole time. Now for the rest of our pack to Joann for grooming. Thank you both for grooming and taking great care of our babies. Forrest is our talker, but he was very quiet. . All blown out bathed and just as handsome as Glacier. And he really is all white!"
"The owner was so warm and friendly to me and my little Luna. She took us right away as a walk - in and helped my dog Luna try to feel as comfortable as possible as she was extremely nervous. She remained calm and professional to my dog. Adorable set up she has there! So welcoming & friendly and so nice to find being from out of the area! Thank you Pet Station!!!!"
"My husband took our little dog to get groomed. When he went back to pick her up, there was a customer walking out with her dog, my husband says to her; " my dog has the same collar, we just bought it yesterday". The woman didn't say a word, didn't even look at him, and proceeded to walk quickly to her car.. Husband goes into the shop to get our fur baby. Pays $65. Plus a $20. Tip. Before leaving he asked for her collar. The owner couldn't find it. My husband tells her the woman who just left had the same collar our dog has. The owner realized she gave away the collar. Get this, tells my husband if the customer comes back she'll ask for it. Excuse me? Why don't you call her to return it. You charged us $65. Plus we gave a $20. Tip, plus a $25. Collar totaling $105. for the worst hair cut we've ever seen, it was so choppy, looks like she had the wrong guard on top of her head and it was shaved really low compared to the other lengths. Yes lengths with an S. I'm not over exaggerating when I tell you. When our friends had seen her, asked; "Did you try to groom her yourselves again". They couldn't believe what had really happened. The owner has never called us, never reimbursed us the $25 for the collar, didn't even care. Who runs a business like that? I wouldn't recommend her if she was the last groomer on the planet, bad business owner. I wouldn't go back if she told me my dog would have free grooming for the rest of her life. Guess I'll have to replace it. Grand Total $130. Pathetic"
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