Holiday Inn Express & Suites Middletown, an IHG Hotel 315 Auto Park Drive, Middletown, DE 19709

"Stayed at the Holiday Inn Express in Middletown for the first time on Christmas and I had a great experience. The day before I called with a few questions and Andrea was so pleasant and helpful. She followed up with me when she said she would and was very nice when I checked in and out. I appreciated the great customer service she provided my entire stay. The hotel and room were clean and when I had an issue with my TV remote, it was addressed immediately. The location is GREAT as it is in walking distance to shopping and eateries yet it’s still quiet. I would definitely stay there again!"

"I picked this hotel on a whim when booking through Priceline recently. Glad i did turned out great. Easy booking, no hidden fees or resort fees. Looks like the photos. Easy check in and out. Great staff very pleasant workers all throughout stay. Room was efficient, good size, iron and iron board, refrigerator, microwave, keurig, the room/bathroom was clean, loved they had dove soap & products, beds were so soft. Literally could stay in that bed all day. The free breakfast was great. Pretty decent variety given free breakfast. They had cereal, yogurt, fruit, pancakes, biscuits with gravy, omelettes, sausages, cinnamon rolls, and more. They also have 24 hour coffee , tea, hot cocoa bar. Place was clean throughout lobby and floor we stayed on. Not a lot of noise or anything. It was great definitely recommend and would stay again."

"Checked this hotel. O Boy! I’m completely surprised by how neat and clean this hotel of outside & inside. I was recognized “Gold Elite” by a gentleman from the front desk. I was already contacted by the hotel immediately after checking in via its hotel app. I requested extra towers and being high floor for my room — requests were met. The floor is clean & neat; the parking lights were brightly lighted. It is located in a spot where you could go to restaurants and shops and major roads. I’ve not eaten its breakfast yet…. Do not underestimate and/or judge a hotel by its name until you check out its inside & outside of the hotel. My room is clean, neat — Thank you for giving me a complimentary room upgrade. It makes me feel really good after driving through heavy volume of traffic. This hotel is highly recommended."

"My family and I stayed at this location over the Thanksgiving holiday. I cannot express enough how amazing Andrea was. I spoke to her from the car before arriving to ensure our reservation was all set and she was super pleasant and went above and beyond to make sure our rooms were good to go! When we arrived, she welcomed us with a smiling face and excellent customer service. My elderly uncle who has very high standards with regards to customer service, raved about amazing Andrea’s professional and kind demeanor was during our stay. The hotel itself was very clean, the rooms were impeccably clean and comfortable. I will definitely be staying there again whenever I am in town!"

"Mamie was a great hostess and welcomed me to the hotel professionally and with care. I had a rough evening due to a flat tire. She showed me the nearest tire shop. The room was clean and comfortable. Hotels leave a lot to be desired but this one was great."