CVS 90 Main Street, Windsor Locks, CT 06096

"This is written specifically about a failure leading to severe illness due to improper vaccine distribution and management. We had setup appointments to get the updated COVID vaccine from this location on the first day it was available, but multiple times in a row we received an automated message that it was canceled the night before and we were forced to keep rescheduling further out until we all eventually caught COVID rather than getting vaccinated. As someone with an immune system issue who is also surrounded by others that are immune compromised, this was a particularly bad situation. It was kind of like if your airline carrier made you create an entirely new reservation weeks later because they overbooked your flight leaving you stranded...and then once the new flight was ready to depart, they tell you that once again you are being bumped because they accidentally overbooked your rescheduled flight as well and thank you for choosing to fly with them."

"This place is a joke. Head pharmacist is incredibly short and has no interest in providing any more than a yes/no answer to questions that require elaboration. I felt a stronger human connection with the automated messaging service than I did with her take on “customer service”. After multiple days of getting nowhere when needing an urgent prescription I spent less than 10 minutes with the CVS in Enfield and had all my issues addressed same day. Avoid this place like the plague."

"I had scheduled to have my flu and COVID vaccine twice at this location for myself and my spouse. Unfortunately, they cancelled on me twice, and we recently got COVID as a result of waiting for the vaccine. AVOID CVS!"

"Best CVS pharmacy experience after working with many others. So polite and efficient. Will not go to another CVS!"

"Fast friendly courteous employees. Manager Tracey is FANTASTIC. shes been there for many years and started as a cashier. She knows that store like the back of her hand. Store is always clean and well stocked. If u need help finding something employees will help u by getting it for you or bringing u to the area. Pharmacy is very busy. The drive thru is VERY POORLY DESIGNED.. parking lot has 3 entrances so being aware is crucial. Other businesses in the plaza so its always busy. 1 very large pothole that never seems to go away. Even when its filled in its still an issue. Delivery trucks for businesses do not have a designated space so they park right in the of the lot & cause issues. My suggestion is to be very cautious when driving & walking through the lot.. Been going to this location for 20 yrs Only had 1 issue with my medications but it was quickly fixed. They do offer delivery options, online shopping/in store pickup..ATM located inside, UPS packages can be dropped off @ this location. Money transfers, Money orders, postage stamps, bill payments are also available @ this location. Newly added 2 self check stations.. Has photo center & kiosk at this location as well. Can get seasonal & other vaccinations ( flu , shingles) Does NOT have minute clinic at this location. Overall great store/employees.."