PetSmart

"The employees here are so friendly and nice! I’ve just recently gotten into fish keeping, and was able to get everything I needed to get started for a pretty fair price. The fish we’ve gotten have shown to be hardy and happy, and get along well! I’ve had fish as a kid to no avail, but lots of their aquatic inventory seem pretty happy and healthy. If you think you will be a frequent, I would recommend signing up for their rewards program. I’ve only been in a few times and it has already saved me a good amount of money on supplies. Thank you!"

"Absolute worst! The GROOMERS are PATHETIC!!!!! Unfortunately, I had 3 appointments in the past since getting my puppy in end of October and had to cancel all 3 appointments at different times bc my 5 year old daughter was sick! shes had over 20 absences in the past 3 months due to illness. Its KINDERGARTEN. I just made an appointment for my pup for tomorrow morning and just received a call from a rude, assuming man that I have to call the day of since the last 3 appointments were cancelled the groomers make commission. So every time I cancel, the groomer loses his commission. I said my daughter was sick that's why I cancelled and I am self employed. I cannot call the day of to make a grooming appointment that takes 3 hours. He said "she was sick all 3 times?nbc it was 3 times". I said um YEA! do you know what it's like to have a 5 yr old?! shes missed over 26 absences in 3 months so do me a favor and tell your boss the 3 cancelations and the COMMISSION that was lost was for a reason. if you dont want me as a client thats fine too but I cant call in the day of to make a grooming appointmen! I own and run multiple businesses. Trust me... when I cancel it's not just disturbing your commission but it's also a disturbance to my schedule. Next time ASK for clarification and don't assume carelessness bc Thats EXACTLY what he did and how he spoke to me."

"Tyler, the manager of the Pets hotel does not know how to do his job properly. Due to him not properly staffing the dog playrooms our dog got into an altercation with another dog. And now is permanently banned from all Petsmart locations. It is unfortunate because the rest of the staff is amazing."

"She was so excited to go there. She was like a little kid going to daycare You know they like a place when they're not pulling away We brought Ruby to get her Bath,nails grinded teeth brushed an attitude adjustment. Delilah has been doing Ruby for a while."

"Normally I don't line the big box pet stores due to most of the time they don't have staff that actually cares for the animals. Whatever fish and animals they have usually are in poor condition. This location is different. Every cage is clean and they keep up with the care for their birds/reptiles/fish/small animals. Each cage is very clean which is surprising. They also try to provide the best possible they could with what they are allowed by corporate. I am a reptile breeder and I can say for me to be impressed it means it's really good. The staff members are nice and actually take the time to make sure you have the proper setups for whatever you are getting. Keep up the good job Melville Petsmart!"