Midea Appliances Christchurch

"Bought the mini fridge and heat pump, they are good quality and both are well worth the price, highly recommended."

"Great experience! Staff is so friendly and patient. Helped me find exactly what I need for my new home. Will definitely shop again there!"

"I bought a washing machine, it’s works great. Very quiet. Also, good service and they are patient to explain which one is suit for us."

"Horrible heat pump, loud cracking sounds unlike any other heat pump I have seen. They say this is normal, despite advertising low noise. Stay away."

"We have an insurance claim which requires us to replace the heat pump indoor unit. Because the model numbers of the heat pump we have and the one that they supplied is different, I asked them if they can check it for me. The result turns out I cannot use their indoor unit as it will cause errors due to the model number being slightly different. I asked them if I can have a written email to state this and also a quote for replacing the whole unit. The ppl who I talked to jumped into the conclusion that I wanted to do an insurance fraud. I am only doing what is required by my insurance provider and not sure how you can jump into that conclusion. Guess that person has 0 customer service experience and has delusional disorder - everyone is bad. Learn not to judge a book from the surface especially dealing with customers. ================================================= To the person whoever replied to me: I talked to your wechat customer service and your employee has talked to your technician, advising that the the midea indoor unit that I have will not match with your product even if there is only one number different. It will bring the error code. I only asked your staff to send me a simply email stating this fact and request a quote to replace my unit. I am not sure what's wrong with my request as it is pretty standard for any other business. I've been dealing with so many businesses and only your company is very special, defensive, hostile and hypocricy. Instead of doing full investigation then making the call, you chose to blame everything on customer. Good customer services. Good manager. And to reply to your oringinal comment regarding comemnts on my insurance. I did not request that, pelase do not twist the story. and also you guys did not provide the quote to me at all. And based on your logic. Why I am here to complain if I got at the least the quote from you? Eating to much and have noting to do?"