St Kilda Road Medical Centre Formerly Modern Medical 391 Saint Kilda Road, Melbourne, Victoria 3004

"Booked a consultation online for 1115. Received a call at 1130 advising me there would be an extra $10 fee. Was also then also advised that as they are running behind, I might get a call in another 15mins or so (30mins after scheduled time). Interesting experience."

"I took my son there for his vaccination and they were fabulous. The nurse was so gentle and reassuring, there were no tears. I’ll definitely return and highly recommend."

"It is a ridiculous clinic. And please attention Jarnie Zhu. The worst doctor I have met. On June 5th, I came to here. At that time, I am terrible situation. I felt throat pain, and have allergies before. Then Jarnie Zhu said need me do lots of tests, even blood. So she did not do anything. Then she try to let me come in next day to do a test because she has not time. She schedule another doctor for me, and charge me as long therapy. Today is Almost the end of the June, and I did not got anything notification about my test is have result or not. They let me have over 5 tests and until now I have any response. I have to call them to ask my test result whether they are ready. And a lady charge me 68 dollar to tell me, they only have my lunge X ray result and is fine. They don’t care patients. Only want to let people test and earn money. I used to see doctor in other clinic. They will send patient notification if patient have result and need to have appointment with doctor. So no any excuses. So now, almost a month, no any therapy suggestions, no result notification and even no any relieve plan at the first time. She said she not sure. And they try to let patient call to ask whether have result every time and cost 68 dollar every time. And said don’t have."

"We had an excellent first appointment with Dr Sepideh Rouhi. We immediately felt comfortable and valued as patients. Dr Rouhi is a great listener and gave great professional medical advice in a clear and detailed way. We think we have found our new favourite doctor for our children and ourselves."

"Doctor Roahi gave my girlfriend the incorrect prescription advising her that her old prescription from Ireland isn’t produced in Australia, however the pharmacist said he didn’t understand why the doctor would advise this as they literally had the product behind the counter that my girlfriend took in Ireland. Tried calling to see if we can have a new prescription done up with the old product noted, however Julie on the reception firstly listened to my query and put the phone down on the desk next to her and waited for me to hang up ( could hear her moving and talking in the background) I called back again a few more times and each time as soon as Julie heard my voice hung up repeatedly. This is absolutely not acceptable nor the service you expect from people who you are entrusting your health with from the doctor giving incorrect information or the utmost unprofessional service by the receptionist who acts as though she works in a bottom level call centre and not a doctors surgery. Worst experience I’ve ever had. Would rate it 0 stars if I could"