Guild Insurance,

171 Collins Street, Melbourne VIC 3004, Australia

"Great service, very easy to set up and would recommend to anyone."

"Have been a client of Guild Insurance for many years and are reassessing this decision for a number of reasons in particular poor customer service - failure to return calls for weeks and weeks. I have been trying to notify them of the death of a co-insured for months (verbally and in writing) and have had to go through process several times but still no luck."

"Incredibly disappointed with their customer service. Made it extremely difficult to pay my recently deceased mother’s account. Zero compassion from customer service. Training of staff needs to be reviewed by the company"

"MASSIVE WASTE of TIME. AVOID. Despite hipster branding, GUILD is another insurance company delivering painful customer experiences. [UPDATED-: Seriously? TWO MONTHS after my review you are ready to engage? Like I said: MASSIVE WASTE of TIME. AVOID."

"Great personal lines products, service and there when you need them at claim time. They also provided well priced indemnity cover for my wife’s monthly sewing group meetup, that was in a council owned hall that required liability cover."