Rainwise Pools Melbourne

"Shane and the team at Rainwise were fantastic to deal with for the purchase and installation of our pool, the whole process was seamless and stress free. We had to reschedule our installation date on mutiple occassions due to delays with the house build, however this never posed a problem. Their trades were great, friendly, and always arriving on time. It was evident that they took pride in their work, ensuring a quality outcome. I wouldn't hesitate to recommend Rainwise to anyone if you're in the market for a pool!"

"Rainwise Pools were recommended to by another Pool Company and we could not have been more pleased with the results. Shane McGinley (our consultant) guided us through every step of the way. He was approachable, precise and concise. Shane had an excellent team working alongside him resulting in an excellent pool build within 4 days. The team worked tirelessly every day and cleaned up as they went along. Such a professional team to deal with. We recommend Rainwise to anyone who asked. Just ask for Shane."

"Rainwise were sooo accomodating and responsive. I needed a pool installed in a matter of weeks (due to access constraints) and they made it work even with a small backyard. The team were great from the get go and even when there was a slight hiccup they worked to find a solution to ensure I was still happy. Overall Im soo happy with the way it has turned out! Can’t wait to jump in and start using it once the weather starts to warm up. Thank you soo much"

"My experience with Rainwise Pools can only be described as outstanding. They have supported us through the whole process and have always been on hand to answer any questions. Big shout out to Shane, Phil and the crew for their exceptional service during construction. Highly recommend Rainwise pools."

"TLDR: An incredible experience. Every single interaction has exceeded any notion of what good customer service is. Background: After much deliberation, I settled on Rainwise. The pre sales discussion was transparent, straightforward and very unlike a standard "sales pitch". Troy made multiple site visits and followed up with me very regularly as I was undecided on taking the plunge, pardon the pun. Not only was he attentive to my needs, he went above and beyond in helping me think through what I would need to achieve a suitable landscaping project after the pool is done. Pre build: After the initial deposit, I was surprised how quickly Rainwise got things moving. Molly kept sending me updates and "Cheat-sheets" regarding processes, timelines and made sure I was aware when the permits were in place. I never had to "follow-up" or "chase-up" anything. It was truly a hands off approach, especially with me being very nervous as a pool newbie. This process was incredibly organized and highly professional. Building process: The pool installation took exactly 8 days to complete. The entirety of the backyard was solid rock. The boys (Christian, Rory, Chris, Mohammed, Daryl?) were incredible. Sorry if I missed any names. I was fortunate enough to witness the entire build and they kept me informed by walking me thru their thought process. Christian is a master at his craft and I learned a great deal watching him work. The boys had incredible pride in their profession and are excellent ambassadors to their branding. Apart from being very meticulous, they were also very neat. They say building a pool wrecks your backyard, but the boys left it cleaner than the start of the project. I never had to pick anything up or faff over the temporary fencing installation. Handover: Both Troy and Phil helped me a tonne in making sure that a pool newbie like myself was well equipped to care for my pool. I called the office so many times the first two weeks I was sure they would be upset, but I was reassured multiple times that they are there to help. My pool tiling had just been completed and fencing is underway, both of which Rainwise helped organize on my behalf. To this day, I am still getting site visits from Troy and Phil to ensure that I am well and truly happy with my pool, even though the handover is already finished. Once again, I would like to sincerely thank everyone for the both the amazing pool as well as the exceptional service. I had so much fun these past several weeks and I look forward to keeping in touch with Rainwise in the forseeable future to keep my pool running well. Raf Project details: Wollert Eden 9m by 3.7m (pebble sand sequin) X5 Spa jets X4 Deck jets X2 Swim jets Electric Heater with pool cover"