Belvoir Lettings Paisley

"I have been with Belvoir for over a decade, and in the last year, they have deteriorated into a fairly unprofessional outfit. Phone calls promised and never returned by the area manager. This is despite assurances from the branch staff that I would be contacted on the day in question. Quarterly inspection visits are not taking place as per my contract with them. However, Belvoir is more than happy to still charge for the agreed service. One repair took well over 20 days to rectify, resulting in more water damage and a ceiling to replace. Trusted trader that they used went on holiday and no back up over the New Year period. Suggested that I recompense my tenant for disruption which I ws going to do until I found out the full facts about the time that it had taken to complete the repair after it was first brought to the attention of Belvoir by my tenant. Repair reported on 28th December and repaired on the 25th January. Fortunately, they have now given compensation to my tenant. I will wait for a further working day for a response prior to taking my concerns to the 1st Tier Housing Tribunal as it appears to be my only option for any action. This review replaces my previous 5 star review."

"All the Belvoir team are fantastic to deal with. They are always easy to contact and very pleasant to deal with, and very pro active at dealing with any issues. With previous experience of using another letting agent, Belvoir have definitely found me better tenants. I am absolutely certain of that. I wouldn't hesitate to recommend them."

"Been renting property with Belvoir for 5 plus years. Great service from start. Special thank you to Jennifer for her professional, thoughtful and first class communication."

"Amazing Service from Jennifer McMillan at Belvoir Lettings Paisley. Polite, attentive and very knowledgeable. Wants to protect landlords and tenants where ever possible. I would highly recommend Belvoir Lettings Paisley!"

"Jennifer was a pleasure to deal with, she was professional, attentive, knowledgeable and always available to assist with questions or enquiries. The service was speedy and flawless. Jennifer was able to process the application with urgency. Thank you for the assistance and the little start up gift package was just another attention to detail that made the experience the best in town. Thank you for everything."