The Pink Link Ltd

"Attempted to return a five-piece garden furniture set worth £2,000 to the original retailer using Pink Link, who then lost it. This was in mid-March. It is now almost three months since the items were sent and we are nowhere near a resolution. They have been setting up the insurance claim on their end for near enough three weeks and I keep having to email for updates. Going to have to go through small claims to recover the money. Avoid."

"I like the atmosphere working here, everyone Is friendly. I am an agency driver and usually am made to feel unwelcome, but not here."

"Really shocking and poor service no other words for it , for two days running I have waited for a delivery the second day the supplier I ordered from assured me it would be delivered by this company within a two hour window both times I have been given a two hour delivery slot usually this was sent within an hour into the delivery slot given, and both times it hasn't arrived, I realise we are in unprecedented times but if your not going to deliver as promised at least have the common decency to contact the customer and be honest with them , I am very understanding if you are upfront and honest , I wouldn't mind but their company is my hometown so there really are no excuses, I'm leaving it to the supplier of the goods to sort out , would I recommend you use pink link , well no I wouldn't, not now ."

"please avoid sending your goods with them, they damaged a number of my items which cost over £2000 and when it came to paying me out on insurance , they didnt pay me and i had to go to court to get them to pay me out, very dishonest company and will never use again"

"Having dealt with this company today, as a customer, I find them to be helpful and pleasant, from delivery driver to office staff. No complaints whatsoever."