Auto Empire North

"Bought my g37 sedan here. Price was a little high for the mileage but car was really clean. Almost no rust underneath which in my opinion worth a little extra. No pressure from the sales guy or anyone else. Buying process was fast and simple, didn't try to sneak in any warranties like I've had some big name dealers do. No issues with the car at all except for a few regular wear and tear parts but that expected and wasn't needed right off the lot either. Would buy from them again."

"March 5th 2024 I brought a van from this dealership. On March 15 my engine light came on an while in drive my "d" would blink. I took it in to find out that there was metal in my transmission! The owner had reassured me that the van had been checked out at serviced only hours before I purchased it and that no issues where find at all. I was also sold a warranty only to find out that their website states that ALL cars are sold with a warranty. It is now April 16, 2024 I have yet to receive my title, the owner has failed to respond to my emails, has failed to call me back after numerous times of promising that he would.It will be 4200 to fix this issue. Then after doing some research I found out that the van had been registered to another dealership 3 days after i purchased it! The owner has yet to return my phone call, he just tells the finance guy (which was actual a great help) to tell me it will be here at another date an that he will call me. But after a 1 1/2 I have yet to speak to the owner. I wouldn't recommend this dealership to anyone! I wouldn't give this man 1 cent! Extremely unprofessional an looking to get over on people 100%! I know buying a used car is a 50/50 chance but this guy is in the business of just getting your money! 7500 plus 4200 to fix!!STAY AWAY FROM THIS PLACE!!! I give them zero stars"

"DO NOT PURCHASE FROM THIS LOT!!! My husband and I purchased a vehicle from this dealership in November 2023. Took it to the mechanic today (March 20, 2024) for a basic repair and they couldn’t work on it due to an issue in the undercarriage that made it unsafe. The mechanic informed me this car never should have been driven off the lot because it was too severe for it to have happened in the short time we’ve had the vehicle. Not only did the dealership not disclose this information, they allowed us to test drive the car with an extremely dangerous issue that could have caused us to get in a major accident. We contacted the dealership to tell them about the problem and they refuse to help us and the repair is not covered under the third party warranty we paid an extra $1300 for."

"We recently bought a used vehicle here. We traded in a 2008 Ford Edge that we had just put 700 dollars worth of work into before trading it in. We bought a 2010 Cooper from Auto Empire and drove it home to Indiana, pulled in the driveway, and it died. It now needs $2700 worth of work to make it runnable again. I will give Auto Empire some credit for offering to pay for half of the repairs. And while that helps, we are now stuck paying and additional $1350 after trading in a car in great shape. Legally, I don't believe they had to pay anything. But morally, they should have either paid for the repair, or offered us our old car back, which we would have done. We literally had not owned the car for 6 hours before it was unusable. The part needed to fix the car is back ordered, so we STILL can't drive our new car, and it's been a month. That's a long time to rent a car because your new car won't run. I do not believe they are dishonest, nor were they unpleasant at all. Just an unfortunate situation that ended very badly for us. :("

"I bought a Chevy Cruze 2012 on 06/22/2022 , the driver window started first it didn’t want to roll up and I fix it in July with 500$ paid to the shop.And august the dashboard was showing high temp engine I took it to Midas paid 700$ and now the stopped less than 90 days. Beware of this dealership they Sell lemon car. And I called when it happened and I told Jim I know I don’t have a warranty because my insurance said just explain the situation no matter how they want to hear it or not, Jim was doing like his computer was wrong he will call me back I didn’t hear from him since now, that’s how you treat your customer. I paid cash 8000$ for this car but it is junk less than 90 months I go to the mechanic every day. It was my first time buying there and it will be the last too. I bought this part to fix the driver side window."