Chevrolet Service Center

"If I could give 0 stars I would. I took my vehicle in for an oil leak, not even a week later it started leaking again. I took it back to the service dept. After being there for over a week I get a call to come get my vehicle and it didn't start. I drove back to Ky and get a call the same day to come get my vehicle and it still did not start. The next day I get a text saying that my vehicle is ready so I drove from Ky once again and not only is the vehicle not starting, it hasn't even been looked at! It's been a real inconvenience and I still don't have my car. It was starting when I took it in for service. This has been a terrible experience."

"This has to be one of worst service departments to get in contact with. They are now using a Message Service so that they can screen their calls and never call you back. There is no more personal customer service with this dealership. They have downgraded the customer to a number on a piece of paper."

"They don't deserve no stars at all and I don't even do service with them was calling on my brother behalf and the lady was very rude when she call me back. She was in training also with another lady who was more rude She screaming mention that it's not their issues that's between the my brother and the bank .Her name was Tracey so she training people to be rude to customers. I had to ask for the lady name she came to the phone very rude no sympathy at all.What kind of services yall are treating guests this company need to be shut down .I wouldn't recommend buy nothing out their lot new or used."

"Just had my Mustang in for service - first time at this dealership - and WOW what a great experience! From our service advisor Karen, to our mechanic Jay, and even the gentleman that processed our payment, everyone was super professional and nice. the whole shop and showroom is clean and welcoming. I'll definitely be back."

"This place is such a joke. Arrived at my scheduled appointment a couple min early. Pulled into the service bay, got out of my vehicle, and stood there for about 10 minutes before anyone even acknowledged my presence. Then when I explained the issue to the service consultant, he acted like there wasn't anything they could do about it - even though I had already described the issue to another service consultant over the phone before I ever even made the appointment. He called another person over, who instructed him to proceed. He later advises me there is a recall on steering assist and asked if I wanted to take care of that too. I asked what exactly the issue is, and what the repair was. He said he didn't know. Did he offer to go find out? No he did not. There is a measurable disconnect between the people you interact with and the people actually doing the work on your vehicle. I will never return here for service, ever."