Auto Spa Etc of Oakville

"This was by far the worst car wash I have ever experienced in my life. They didn’t even get the bird poop off my windshield. I paid $55 and nothing was even wiped down. I paid an extra $10 for pet hair removal and they did not even try to remove it. I spent an extra 2 hours when I got home detailing it myself and I’m 9 months pregnant. Terrible."

"Update: I updated the review to three stars. They finally got back to me and sent a replacement card to my father. He hasn’t used it yet but hopefully it is for the correct amount. I purchased a $50 gift card online. The website said I would receive an email confirmation but nothing came through. When I called to inquire, the person who answered said this is a known issue and to bring in my receipt then he will transfer it to a gift card. I did as instructed and brought in my receipt, which he used to create the gift card. I gave the gift card to my dad as a birthday present. When he attempted to use it he was told there was only $1 on the card. I have called and emailed but no one has gotten back to me in 10 days. Additionally, when my dad took his car up to get detailed, he had to clean the windows himself when he got home because they were so full of streaks. Very disappointed. Not sure how they have managed to stay in business for as long as they have."

"Disappointed. Paid $102.00 plus tips. Windows left dirty. Lots of doggie nose prints. I paid an extra $60.00 for an interior and upholstery "detail" that left the seats looking like they might have forgotten to even vacuum. The dashboard looks like they applied armor all in streaks. Wouldn't recommend. And they weren't even busy at the moment."

"Paid for platinum wash which includes wheels and hand towel car wasn’t dried and wheels weren’t cleaned. When I asked the guy to do it as it says on the sign! he said it wasn’t part of it so asked the other guy Brian and he said it is included! which he proceeded to clean the wheels and hand dry the car. You guys need a new manager. And one that can read the signs posted for your business."

"We have a membership at this place. 2 weeks ago they wrecked my Lexus, they didnt mention it when my husband picked up the car. As my husband started the car and began pulling out of the lot the dashboard started throwing up notifications "secondary collision, brake system malfunction, visit your dealer". My husband pulled over inspected the car and found significant lower front end and undercarriage damage and scrapes on the tire. The employees all denied knowing that any of them damaged the car and the manager said they would "review their videos" and get back to us to resolve the damage. We have called the business almost every day since the incident, nobody is ever available to talk to us and nobody has returned our messages. Last Friday I showed up in person, the manager on duty told me he had no idea the incident even occurred. I left a written notice letter for the owner that day, still nothing."