Mellor's Drug Store

"They moved across the street from original location to a much more up to date experience."

"Horrible customer service 2 weeks ago I went in for an asthma pump and was told that I have no more prescription and that they will send a request. Today after two weeks past by I called at 930 am to ask if the doctor sent it in and they said yes I asked if they had delivery due to the fact that I couldn’t walk over there since my chest really hurt I explained that to them and they said yes but that it would be for the afternoon. I called at 2:30 and they said that it would have to be for the next day because the delivery guy left . I explained that my chest really hurt and I really needed it after that they told me that they would call me back in 30 min I never received that call. I called back and told them that I’m going to send a cab driver to pick it up when I received the medicine from the cab it was the wrong medicine I quickly called back and asked them what happened they said the doctor never sent the prescription and that it was not their fault but the doctors! After I got upset and tried to explain what I went through the whole day with them they put the phone down and left me talking to myself! This whole time they was playing games with my life instead of just telling me from the morning that the doctor didn’t send the prescription then I could of called the doctor my self but they wasn’t honest instead theycharged my insurance with a medication I didn’t need at the moment!"

"The experience is always bad. I continue to go here to supposed my local small businesses, but members of the staff at Mellors make it hard to try and continue. From my experience the worst employee here by far is the one called China, she's rude, no customer service skills and by far the most unprofessional person I've encountered. I believe the ownership team should take a hard look at their staffing and ensure they get retrained and reminded that they are all here to provide service to their customers."

"My husband and I just had our first COVID vaccination in January, 2021. We were both thrilled with the professional and caring services. They were very organized and we felt very confident with the services they provided. I want to especially mention Pandu who was incredibly helpful and accommodating. A+++ Jill and Ed"

"I wouldn't recommend coming to this pharmacy at all. You can call hours before and when you go in to get your prescription they still won't be ready. Some of the young girls working there are extremely rude and hang up the phone on you when they feel like it. You're better off picking up your prescription anywhere other than here. Thank God for the one or two pharmacists that actually do their job and handle customers well here"