Dr. Eric S. Fried, DDS

"Dr. Eric Fried and his team have given me a confidence I never knew I could have. They have always treated me with compassion, understanding, and empathy as I went through two jaw surgeries to correct my open bite, under bite, and cross bite. I literally put my face in their hands and it was worth every minute. I highly recommend Dr. Fried for how professional and "perfect" his work is! I cannot stop smiling!"

"Dr. Fried was absolutely amazing. I tend to work myself up about procedures and things I am not familiar with but he made me feel so calm going into it also let me do whatever I needed to make myself comfortable and the wisdom teeth surgery was very successful. My two brothers and I all went and we all had a great experience, definitely recommend."

"Like most people I'm very uncomfortable & anxious going to the dentist especially when I'm already in pain. Dr Fried has a gift. He's very nice, very calming, confident & reassuring. He makes a nightmare situation very tolerable! His staff are all so nice & made me feel very well taken care of. Thank you all so much!"

"Everyone is super nice! The office is clean. The nurses and doctors are so nice and take the time to explain everything! Afterwards they make sure you are ok before they release you. They do everything they can to ease your fears! I especially like when the doctor called me on a sunday night just to check on how i was doing as i had my surgery on a Thursday afternoon."

"I don’t have family in Cleveland, so once I printed off the list of available surgeons in-insurance-network in the area, I did the next best thing: I took the list to our “office mom.” She immediately picked out two names from the list. I called both practices, Alperin & Fried second. The oral surgeon I called first, had retired. Now in my line of work in a small business, not dissimilar to the relationship between a doctor and his/her patient, there are both qualitative and quantitative factors in what is considered (by patients, customers, or clients) a wholesome experience. On both factors, Alperin & Fried get a 5 out of 5 from me. And here’s why: -My surgery was on a Friday morning. Dr. Fried called me on a Sunday afternoon. Why? To see how I was doing. Fortunately for the both of us, I was doing great! No swelling, no problems. I had even gone to the coffee shop the day after surgery, and read for a few hours. Now that courtesy call was exactly what it was meant to be: a courtesy call. Dr. Fried did not have to call me; he could have had someone on staff call. But it’s part of their process, and I truly appreciate the gesture. -They will not waste your time, which is money. The “waiting room” of any doctor’s office is aptly named: you wait. However, I did not end up waiting very long for the surgery appointment, by relative standards. I had pre-filled my information before getting to Alperin & Fried, and arrived when requested, 30min before-hand. I was given general anesthesia for the 4-tooth extraction, and the procedure took less than 20min. I was out the door with my driver soon after. For the follow-up consult a week later, I left my office on Chagrin Blvd at 12:53pm for a 1pm appointment. I got back to my office by 1:25pm. From a business standpoint, I got exactly what I wanted. We exchanged a few pleasantries, Dr. Fried checked on the healing process and told me what to expect going forward…and I was out the door. For those of you reading, please don’t expect the courtesy call; it’s a courtesy call. Instead, what I hope you gain from this patient review is perspective on Alperin & Fried. They care about you: a special shout-out to Susan, Cindy, and Judy for actively participating in the patient experience. They’re genuinely good people, and they mean business because you’re there for business. But they get it done in a palatable manner and they made me feel comfortable in a foreign setting. In the follow-up, Dr. Fried jokingly asked if I would do it again. Ans: No, I would not voluntarily do it again. However, in the future potential circumstance that my dentist (Obermeier & Adelstein) recommends oral surgery… I will be calling Alperin & Fried. And in the more likely circumstance that someone asks me who to go to, I will be referring them to Alperin & Fried."